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. Your anti-virus software might affect the running of the WADM.Turn off your anti-virus software temporarily. . Go to File>Refresh Content to refresh the WADM. . Restar t WADM. English 63 English 15.Troubleshooting Problem Solution Backup function cannot work anymore. . This is because the previously backed up file was deleted in Windows explorer. Never delete the file this way. If you want to delete the back up file, please use WADM to manage. If the backup file is accidently deleted, please find out the file named YOURMAC.inx by using your Explorer’s search tool and then delete it. Only after that you can do backup again. I have problem installing WADM or after . Please make sure your Operating System is installation, I cannot launch WADM either Windows 2000 with service pack 4 and above, or Windows XP. . Please check if your PC has virus. . Please make sure your PC has Microsoft Windows Media Player installed. Upgrading Station wirelessly failed. . Upgrade the Station via ethernet cable following steps below: 1. Connect the Station to your PC via the supplied ethernet cable and power on the Station. 2. Download the firmware upgrade file specified for station. 3. Launch WADM and click Firmware upgrade. 4. Follow the on-screen information to complete the rest steps. 64 15.Troubleshooting Problem Solution I have done all the steps described in Connect to PC guide to connect my WACS7000 to my home wireless network, but the Center and Station are still not connected to each other. I see the message “Check the internet setup for CD Database on-line” even though I am sure that the WACS7000 is connected to my home wireless network with internet connection. . On the center, please go to Menu -> Information -> Wireless -> Status, check that the Center has been changed from Ad-Hoc to Infrastructure mode, also check that the SSID, WEP key or WPA key matches the setup of your wireless home network. Please do the same on the station. . Tr y to change the SSID on your router to a more unique name if it is too generic, as your neighbors might be using a router with the same SSID. . WACS7000 suppor ts wireless and wired connection at the same time.There is a chance that your wireless IP address and wired IP address are on the same subnet and this will confuse WACS7000. Suggest to change the DHCP range of your wireless router so that the wireless IP received by WACS7000 is on a different subnet from its wired IP. . You may have forgotten to set up the wireless network settings on the station. If you have not done so, please follow C1 in Connect to PC Guide on how to set up the Station to join the network. . Tr y to change the channel of your home network settings in the router. . On your router, suggest to use WPA key instead of WEP key. When using WEP as your encr yption key, please set all 4 keys to be the same. . Make sure that the Turbo mode of your wireless router is switched off, if your router is has this function. . Please go to Menu->Network->Internet to check if your DNS ser ver is correctly set up. Also make sure that you have set up proxy ser ver if your home wireless network needs a proxy ser ver for internet connection. . There is a chance that you are already successfully connected to Gracenote online, but your CD is not in their database. English 65 66 English 16.Appendix 16.1 How to mount the Center and Station onto walls IMPORTANT! – The wall mounting instructions are for the use by a qualified wall mounting personnel only! – Request for a qualified personnel to help you with the wall mounting,which includes drilling holes on the wall,fixing the mounting brackets to the wall,and mounting the sets onto the brackets. 16.1.1 What’s in the supplied mounting kits 16.1.2 What else you’ll need – 8 x screws for fixing the Center’s bracket – 6 x screws for fixing the Station’s bracket – Drilling tools (e.g. electric drill 16.1.3 Preparation . To find a suitable location for mounting, try the necessary rear connections and the Wi-Fi connection between the Center and Station (see 3.Installation). . The qualified wall mounting personnel should: – learn about the piping, wiring and other relevant information inside your walls to avoid unexpected damages; – according to the materials of your walls, decide what type of screws you need to fix the mounting brackets that is able to withstand the weight of a Center or Station; – according to the drilling requirements, choose suitable drilling tools; – take other precautions necessary for the wall mounting work 16.1.4 Mounting your Center or Station 1 Align the bracket (for the Center or Station) in the chosen location on a wall. Use a pencil to mark the drilling positions. 2 Drill the holes as marked. 3 Fix the brackets to the wall using suitable screws (not supplied). 4 As shown, fasten the supplied screws to the Center or Station using a screwdriver. 1 x mounting bracket 3 x screws (for mounting the Center) 1 x protective card sheet 1 x mounting bracket 2 x screws (for ...