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Product service
The model number and serial number of this product can be found
on either the back or the bottom of the unit.
1. Damage requiring service—The unit should be serviced by qualified service
personnel if:
Please note them in the space provided below and keep for future
1. (a) The AC power supply cord or AC adaptor has been damaged; or
reference.
1. (b) Objects or liquids have gotten into the unit; or
MODEL NUMBER
1. (c) The unit has been exposed to rain; or
SERIAL NUMBER
1. (d) The unit does not operate normally or exhibits a marked change in
performance; or
1. (e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these
User memo:
operating instructions. Refer all other servicing to authorized servicing
personnel.
DATE OF PURCHASE
3. Replacement parts—When parts need replacing ensure the servicer uses
DEALER NAME
parts specified by the manufacturer or parts that have the same
DEALER ADDRESS
characteristics as the original parts. Unauthorized substitutes may result in
fire, electric shock, or other hazards.
TELEPHONE NUMBER
4. Safety check—After repairs or service, ask the servicer to perform safety
checks to confirm that the unit is in proper working condition.
Product information
For product information or assistance with product operation:
In the U.S.A., refer to “Customer Services Directory” below.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at
905-624-5505, or visit the website (www.panasonic.ca), or an authorized
Servicentre closest to you.
ONLY FOR U.S.A.
Panasonic Consumer Electronics Company,
Panasonic Puerto Rico, Inc.
Division of Panasonic Corporation of North America
Ave. 65 de Infantería, Km. 9.5
One Panasonic Way Secaucus, New Jersey 07094
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Audio Products Limited Warranty
Limited Warranty Coverage
Limited Warranty Limits And Exclusions
If your product listed below does not work properly because of a defect in materials or
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc.
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER
(collectively referred to as “the warrantor”) will, for the length of the period indicated on the
damages which occurred in shipment, or failures which are caused by products not supplied by
chart below, which starts with the date of original purchase (“warranty period”), at its option
the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,
either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer
refurbished product. The decision to repair or replace will be made by the warrantor.
controls, improper maintenance, power line surge, lightning damage, modification, introduction
of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business
Product or Part Name
Parts
Labor
or rental use of the product, or service by anyone other than a Factory Servicenter or other
Radio, Clock Radio, Radio with Tape
Authorized Servicer, or damage that is attributable to acts of God.
Player or Recorder, Portable CD Player,
One (1) Year
One (1) Year
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
IC Recorder, Headphone Stereo,
COVERAGE”.
Tape Recorder
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
Rechargeable batteries
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
Ten (10) Days
Not Applicable
(in exchange for defective item)
WARRANTY. (As examples, this excludes damages for lost time, cost of having someone
SD Memory Card
remove or re-install an installed unit if applicable, travel to and from the servicer, loss of or
Ninety (90) Days
Not Applicable
(in exchange for defective item)
damage to media or images, data or other memory or recorded content. The items listed are not
exclusive, but are for illustration only.)
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period,
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
there will be no charge for parts. You must mail-in your product during the warranty period. This Limited
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
warranty only applies to products purchased and serviced in the United States or Puerto Rico. This
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
warranty is extended only to the original purchaser of a new product which was not sold “as is”. A
purchase receipt or other proof of the original purchase date is required for warranty service.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty period,
To obtain service in the USA please contact:
you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction,
Panasonic Services Company, Panasonic Plus Department
then write to the warrantor’s Consumer Affairs Department at the addresses listed for the
20421 84th Avenue South
warrantor.
Kent, WA 98032
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR
Tel: 1-800-833-9626
Fax: 1-800-237-9080
RESPONSIBILITY.
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
Accessory Purchases
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in
the original carton. Include a letter detailing the complaint and provide a day time phone number
where you can be reached.
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products
by visiting our Web Site at: http://www.pasc.panasonic.com
or, send your request by E-mail to: npcparts@us.panasonic.com
Customer Services Directory
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday–Friday 9 am to 8
Obtain Product Information and Operating Assistance; locate your
pm, EST.)
nearest Dealer or Servicenter; purchase Parts and Accessories; or make
Panasonic Services Company
Customer Service and Literature requests by visiting our Web Site at:
20421 84th Avenue South, Kent, WA 98032
http://www.panasonic.com/consumersupport
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal
or, contact us via the web at:
Checks)
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
You may also contact us directly at:
1-800-211-PANA (7262),
Monday–Friday 9 am–9 pm; Saturday–Sunday 10 am–7 pm, EST.
Service in Puerto Rico
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
Phone (787) 750-4300, Fax (787) 768-2910
3
F1104
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