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REPAIR SERVICE Note: Only use original replacement parts. This will protect your warranty coverage for parts replaced under warranty. Each authorized service center is independently owned and operated. For additional service center or warranty information, call 1-800-858-8501. WARRANTY SERVICE If saw requires warranty service, return it to nearest authorized service center. You must show proof of purchase. If faulty materials or workmanship caused damage, we will replace saw without charge. NON-WARRANTY SERVICE If saw requires service, return it to nearest authorized service center. Repairs will be billed to you at regular repair list prices. Note: Normal wear, misuse, abuse, neglect, or accidental damage is not covered under warranty. 108539 22 TROUBLESHOOTING WARNING: Unplug chain saw from Note: For additional help, visit DESA power source before servicing. Severe International’s technical service web site at injury or death could occur from electrical shock or body contact with moving chain. OBSERVED FAULT POSSIBLE CAUSE REMEDY Saw runs, but does not cut Chain assembled backwards on guide See Assembly, page 16 bar Saw does not cut unless heavily Chain is dull See Sharpening Saw Chain, pages forced. Cutting produces only saw-20 and 21 dust with few large chips Saw runs slow. Saw stalls easily Low power supply voltage Extension cord wire size too small. See Extension Cords, page 17 Motor of saw does not run when you 1. Switch lockout not pressed in to 1. Press in switch lockout before squeeze trigger release trigger squeezing trigger 2. Extension cord connections loose 2. Check cord connections 3. Open line fuse or circuit breaker 3. Check line fuse or circuit breaker 4. Worn out motor brushes 4. See authorized service center 5. Open wiring circuit on saw 5. See authorized service center Motor of saw runs, but chain does Gear train failure See authorized service center not move Chain does not get oil 1. Clogged oil slot in guide bar 1. Remove guide bar and clean oil slot 2. Oil is too thick 2. Use correct weight of oil. See Filling Oil Tank, page 17 Chain comes off guide bar 1. Chain is loose 1. Tighten chain. See Saw Chain Tension Adjustment, pages 16 and 17 2. Guide bar and chain not as-2. See Assembly, page 16 sembled right Saw smokes Saw damaged. Do not use saw See authorized service center Saw leaks oil Oil cap is not secure Tighten oil cap. Note: Empty oil tank when not in use 108539 23 WARRANTY INFORMATION Model ___________________________ Serial No. ________________________ Date Purchased ___________________ ELECTRIC CHAIN SAW LIMITED WARRANTY Always specify model and serial numbers when writing the factory. We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied. DESA International warrants this electric chain saw and any parts thereof, to be free from d...
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