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1. Power switch in OFF position or faulty. 2. Bin signal switches in OFF position or faulty. 3. Faulty bin thermostat. 4. Faulty transformer. 5. Icemaker related problem. 6. Faulty run capacitor. 1. Check switch and replace if necessary. 2. Check switch and replace if necessary. 3. Replace bin thermostat. 4. Replace transformer. 5. Refer to icemaker Operation and Service Manual for diagnosing. 6. Check for power and bin signal on icemaker PC board. If problems persist after following this basic troubleshooting guide, call Follett’s technical service department at (800) 523-9361 or (888) 2-FOLLETT or (610) 252-7301. 13 Replacement parts Dispenser exterior Front View Top View right hand (RH) tower unit with right hand (RH) tower (push-button dispensing) 5 4 2 1 3 133 14 10 7 11 18 6 8 15 12 9 16 17 Reference # Description Part # 1 Label, “Follett” 502438 2 Top cover (includes label) 502606 3 Drain pan 502446 4 Grille, drain pan 502450 5 Cover, electrical components 502593 6 Lid, rear access 502594 Not shown Cover, ice storage (under drain pan) 502453 7 Label, ice, dispense cover, push-button 502623 Not shown Label, ice, dispense cover, lever 502622 8 Label, water, dispense cover, push-button 502617 Not shown Label, water, dispense cover, lever 502616 9 Cover, dispense chute, push-button operation (includes button and label), ice 502440 Not shown Cover, dispense chute, lever operation, ice 502439 10 Cover, dispense chute, push-button operation (includes button and label), water 502440 Not shown Cover, dispense chute, lever operation, water 502622 11 Chute, focus, clear plastic 502459 Not shown Push pin, clear chute 502610 Not shown Lever, dispense for water and ice 501953 12 Switch, push-button operation, for ice (includes label) 502441 13 Splash shield, right hand unit 502612 Not shown Splash shield, left hand unit 502613 14 Thumbscrew, splash shield, 10-32 x 1/2 501100 Not shown Switch, dispense lever for ice and water 502505 15 Panel, access, right hand and left hand units 502585 16 Panel, front, dispense mechanism, ice, right hand unit 502588 Not shown Panel, front, dispense mechanism, ice, left hand unit 502589 17 Panel, front, side, back wrap, water dispense, right hand unit 502634 Not shown Panel, front, side, back wrap, water dispense, left hand unit 502592 Not shown Panel, rear, motor support, right hand unit 502586 Not shown Panel, rear, motor support, left hand unit 502587 Not shown Clip, Tinnerman, 10-32 502621 Not shown Screw, 10-32 x 1/2 502287 Not shown Legs, 6" (153mm) adjustable to 9" (229mm), set of 4 502454 18 Switch, water dispense, push-button operation (includes label) 502648 Not shown Plug 2 lead, male 502333 Not shown Plug 2 lead, female 502334 14 Dispense assembly Side View (RH unit shown) Reference # Description Part # 1 Gate, dispense 502455 2 Linkage pin, gate/solenoid 502456 3 Pin, quick release, 5.53" (141mm), dispense gate 502102 4 Solenoid (includes linkage pin) 501961 5 Dispense mechanism assembly, right hand unit 502458 Not shown Dispense mechanism assembly, left hand unit 502496 6 Spring, dispense mechanism (1 per side) 501950 7 Chute, ice 502457 8 Wrap, dispense mechanism 502607 9 Bushing, Ni liners 501249 10 Screw, 8-32 x 5/16 502625 11 Pin, spring 502624 1 2 3 4 6 7 8 9 10 11 9 15 5 Top View Hopper 5 6 7 4 8 3 1 2 Side View 10 11 Reference # Description 1 Auger, LH unit (black, stamped with “1”) Not shown Auger, RH unit (gray, stamped with “2”) 2 Plate, auger bearing Not shown Tube, auger, right hand unit Not shown Tube, auger, left hand unit 3 Wheel, dispense (includes stud and rotating agitator) 4 Baffle (under dispense wheel) Not shown Drive bar (under dispense wheel) 5 Motor, vertical auger 6 Motor, wheel Not shown Seal, wheel motor Not shown Spacer, wheel motor Not shown Capacitor, wheel motor 7 Agitator, rotating, 21" (534mm) long 8 Plate, wheel motor mounting 9 Agitator, stationery Not shown Bracket, ice tube, double tube Not shown Ice transport tube (sold by the foot) Not shown Ice transport tube, 10 ft Not shown Ice transport tube, 20 ft Not shown Insulation, transport tube (sold by the foot) 10 Coil, plain water 11 Tubing, water (sold by the foot) Not shown Cover, blank ice entry Not shown Gasket, ice entry Not shown Plate, ice entry, 2 holes 9 left-hand unit shown Part # 502491 502492 501696 502487 502488 501681 501684 501682 502476 502560 501333 501768 501782 502484 502615 502490 502497 500366 502522 502523 501176 502461 502356 502674 502672 502673 16 Auger motor Side View Top View 7 6 3 10 4 5 9 1 8 2 11 6 Reference # Description Part # Auger motor/drive assembly, vertical (includes all items below) 502493 1 Motor, vertical auger (includes gearbox and capacitor) 502476 2 Chain, auger drive #35, 40p 502477 3 Sprocket 35#, 22T 5/8 bore 502478 4 Sprocket 35#, 12T 5/8 bore 502479 5 Drive shaft 502480 6 Bearing, auger, upper and lower 501314 7 Cover and bearing, chain drive (includes 501314) 502481 8 Capacitor, 25mf, 270V 501550 9 Key, Woodruff 502482 10 Washers, t...