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Consult the printer manufacturer as to whether the printer is compliant with PictBridge or not. • Check that the printer is turned on and can be connected to the camera. • Set [USB Connect] to [PictBridge] in the (Setup) menu (page 50). • Disconnect and connect the USB cable again. If an error message is indicated on the printer, refer to the operating instructions supplied with the printer. Cannot print images. • Check that the camera and the printer are properly connected using the USB cable. • Turn on the printer. For further information, refer to the operating instructions supplied with the printer. • If you select [Exit] during printing, images may not print. Disconnect and connect the USB cable again. If you still cannot print your images, disconnect the USB cable, turn the printer off and then on, then connect the USB cable again. • Movies cannot be printed. • Images shot using cameras other than this camera or images modified with a computer may not be printed. Printing is canceled. • You disconnected the USB cable before the (Do not disconnect USB cable) mark disappears. Cannot insert the date or print images in the index mode. • The printer does not provide these functions. Consult the printer manufacturer as to whether the printer provides these functions or not. • The date may not be inserted in the index mode depending on the printer. Consult the printer manufacturer. “---- -- --” is printed on the date-inserted part of the image. • Images that do not have the recording data cannot be printed with the date inserted. Set [Date] to [Off] and print the image again (page 71). Cannot select the print size. • Consult the printer manufacturer as to whether the printer can provide the desired size. Cannot print the image at the size selected. • Disconnect the USB cable and reconnect it whenever you change the paper size after the printer has been connected to the camera. • The print setting of the camera differs from that of the printer. Change the setting of either the camera (page 71) or the printer. Cannot operate the camera after canceling printing. • Wait for a while as the printer is carrying out the cancellation. It may take some time depending on the printer. Troubleshooting Others Your camera does not work. • Use the type of batteries you can use with this camera (page 92). • The battery level is low (The E indicator appears). Install new batteries or charged Nickel- Metal Hydride batteries (t step 1 in “Read This First”). The power is on, but the camera does not work. • The built-in microcomputer is not working properly. Remove the batteries, and then, after one minute, insert the batteries and turn on the camera. Cannot identify an indicator on the screen. • See page 16. The lens gets fogged. • Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using it (page 94). The camera becomes warm when you use it for a long time. • This is not a malfunction. The lens does not move when you turn off the camera. • The batteries are discharged. Install new batteries or charged Nickel-Metal Hydride batteries (t step 1 in “Read This First”) or use the AC Adaptor (not supplied). The Clock Set screen appears when you turn on the camera. • Set the date and time again (t step 2 in “Read This First”). Warning indicators and messages Self-diagnosis display If a code starting with a letter of the alphabet appears, your camera has a self- diagnosis display. The last two digits (indicated by ss) will differ depending on the state of the camera. If you are unable to solve the problem even after trying the following corrective actions a few times, contact your Sony dealer or local authorized Sony service facility. C:32:ss • There is trouble with your camera’s hardware. Turn the power off and on again. C:13:ss • The camera cannot read or write data on the “Memory Stick Duo”. Turn the power off and then on again and reinsert the “Memory Stick Duo” several times. • The internal memory has experienced a format error, or an unformatted “Memory Stick Duo” is inserted. Format the internal memory or the “Memory Stick Duo” (pages 46 and 47). • The inserted “Memory Stick Duo” cannot be used with your camera, or the data is damaged. Insert a new “Memory Stick Duo” (page 90). E:61:ss E:91:ss E:92:ss • A camera malfunction has occurred. Initialize the camera (page 49), then turn the power on again. Messages If the following messages appear, follow the instructions. Turn the power off and on again • A problem with the lens has caused an error. E • The battery level is low. Install new ones or charged Nickel-Metal Hydride batteries (t step 1 in “Read This First”). Depending on the conditions of use or the type of battery, the indicator may flash even though there are still 5 to 10 minutes of remaining battery time left. System error • Turn the power off and then on again (t step 2 in “Read This First”). Internal memory error • Turn the power off and then on again (t step 2 in “Read This Fi...