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However, the data on the “Memory Stick Duo” or the internal memory will be deleted and all settings, including date, will be initialized. The camera does not function with the lens portion extended. • Do not attempt to force the lens that has stopped moving. • Insert a charged battery pack, then turn on the camera again. The lens gets fogged. • Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using it. The lens does not move when you turn off the camera. • The battery pack is discharged. Replace it with a charged battery pack. The camera becomes warm when you use it for a long time. • This is not a malfunction. The Clock Set screen appears when you turn on the camera. • Set the date and time again (page 76). • The internal rechargeable backup battery has discharged. Insert a charged battery and set aside for 24 hours or more with the power left off. Troubleshooting You want to change the date or time. • Set the date and time again (page 76). Warning indicators and messages Self diagnosis display Messages If a code starting with a letter of the alphabet appears, the self-diagnosis function on the camera is working. The last two digits (indicated by ss) will differ depending on the state of the camera. If you cannot solve the problem even after trying the following corrective actions a few times, the camera may need repair. Contact your Sony dealer or local authorized Sony service facility. C:32:ss • There is trouble with the camera’s hardware. Turn the power off and on again. C:13:ss • The camera cannot read or write data on the “Memory Stick Duo”. Try turning off and on the camera again, or taking out and inserting the “Memory Stick Duo” several times. • The internal memory has experienced a format error, or an unformatted “Memory Stick Duo” is inserted. Format the internal memory or the “Memory Stick Duo” (pages 66, 68). • The inserted “Memory Stick Duo” cannot be used with the camera, or the data is damaged. Insert a new “Memory Stick Duo”. E:61:ss E:62:ss E:91:ss • A camera malfunction has occurred. Initialize the camera (page 69), then turn the power on again. If the following messages appear, follow the instructions. • The battery level is low. Charge the battery pack immediately. Depending on the conditions of use or the type of battery pack, the indicator may flash even though there are still 5 to 10 minutes of remaining battery time left. For use with compatible battery only • The battery inserted is not an NP-BG1 battery pack (supplied) or NP-FG1 battery pack (not supplied). System error • Turn the power off and then on again. Internal memory error • Turn the power off and then on again. Reinsert the Memory Stick • Insert the “Memory Stick Duo” correctly. • The inserted “Memory Stick Duo” cannot be used in the camera (page 119). • The “Memory Stick Duo” is damaged. • The terminal section of the “Memory Stick Duo” is dirty. Memory Stick type error • The inserted “Memory Stick Duo” cannot be used in the camera (page 119). Warning indicators and messages Cannot access Memory Stick Access denied • You are using the “Memory Stick Duo” with the access controlled. Error formatting Memory Stick Error formatting internal memory • Format the media again (pages 66, 68). Memory Stick locked • You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position. No memory space on internal memory No memory space on Memory Stick • Delete unnecessary images or files (page 39). Read only memory • The camera cannot record or delete images on this “Memory Stick Duo”. No Images • No images that can be played back have been recorded in the internal memory. • No images that can be played back have been recorded on the “Memory Stick Duo”. • The selected folder does not contain a file that can be played back in a slideshow. Folder error • A folder with the same first three digit number already exists on the “Memory Stick Duo” (for example: 123MSDCF and 123ABCDE). Select another folder, or create a new folder (pages 66, 67). Cannot create more folders • The folder with a name beginning with “999” exists on the “Memory Stick Duo”. You cannot create any folders if this is the case. File error • An error occurred while the image was playing back. Sony does not guarantee playback of image files on the camera if the files have been processed using a computer or recorded with another camera. Read only folder • You have selected a folder that cannot be set as a recording folder on the camera. Select another folder (page 67). File protected • Release the protection (page 62). Image size over limit • You are playing back an image with size that cannot be played back on the camera. (Vibration warning indicator) • Camera shake may occur due to insufficient light. Use the flash, turn on the anti-blur function, or mount the camera on a tripod to secure the camera. 640(Fine) is not available • 640(Fine) size ...
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