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Please check and take action if any of these potential problems are affecting your heaters ability to adequately warm your room. Supplemental Heat - Portable electric heaters are intended for supplemental heating of rooms to heat the room your in and turn down the central heat thermostat. They are not intended to replace central heating systems. do NOT attempt to repair or adjust any electrical or mechanical functions on this heater. doing so will void warranty. The inside of the heater contains no user serviceable parts. All servicing should be performed by qualified personnel only. Troubleshooting for your Heater Trouble Probable Cause Solution • Heater Does . Timer Activated. . Press the Mode Button ( /Mode) to Turn on Not Turn On. . Manual user reset is activated. . Not plugged in properly. . Electrical outlet does not hold plug in securely. . Thermostat set too low. . Obstruction causing the heater not to operate. . Circuit breaker trips. the Heater. . Follow reset instructions listed in this manual. . Ensure plug is properly inserted. Make sure electrical outlet and circuit breaker are working. . Have outlet replaced by a licensed electrician. . Press the Up ( ) Button to the highest temperature setting. . Unplug the heater and remove all obstructions. Position your heater 36 inches away from all objects. . Make sure no other high wattage appliances are operating on the same circuit and reset breaker if needed. • Power light is flashing or in some cases, Heater Turns On at High Heat setting but then Shuts Off in 2 seconds with Power Light Flashing. . Auto Safety Shut-off system is activated when there is potential overheat. . Tip-over switch engaged. . Follow Auto Safety Shut-off instructions to reset the heater and allow sufficient time for the heater to cool down before plugging in again. . Set heater upright on a level surface. T R O u b L e S H O O T I N g Troubleshooting for your Heater Trouble Probable Cause Solution • Not Enough Heat. . Heater is in Low Heat setting. . Thermostat set too low. . Change setting to High Heat. . Press the Up ( ) Button to the highest temperature setting. • Heater cycles . The thermostat automatically turns . To make this occur less frequently press the Up ON and OFF the heater on and off to maintain ( ) Button to the highest setting. frequently. selected comfort level. . Every 10 minutes the heater turns on and runs for 3 minutes. . This is normal operation to ensure the heater is maintaining the room temp accurately. Such kind of cycling will repeat for 3 times only for every power on. • Remote Does . Battery low. . Change battery (Disc type, 3 volt, CR2025). not work. . Distance too far. . Control Panel Display dirty. . Remote works up to 20 feet. . Be sure to point remote at control panel on heater and there are no obstructions. . Make sure display panel is clean. • Heater is . When the heater is in Thermostat . Raise the temperature higher or change setting Blowing Cold Mode and reaches the set to Low or High heat. Air. temperature it will automatically perform a 10 second cool down (blowing cold air) to ensure thermostat accuracy. . Unit is in the Fan Only setting. . Mode Button ( /Mode) may have been pressed to turn off the heater. . Press the Mode Button ( /Mode) to select High Heat or Low Heat settings. . Press the Mode Button ( /Mode) to turn on the heater. • Fan Speed . High Heat and Low Heat/Eco-SmartTM . Run heater in High Heat for maximum heat Doesn't settings control the heat output of output. Change. the heater and not the fan speed. Fan runs at the same speed on all settings. • Unexpected Noise. . You may hear a popping or crackling sound as the heater heats up. This is normal and safe operation. Once the heater heats up, the crackling sound will go away. . If the noise persists call Bionaire at 1-800-253-2764. • Unexpected Smell. . There may be an odor or vapor coming from the heater the first time you use it or after prolonged or seasonal storage. . This is normal and is the result of dust or other debris accumulating on the heating element. Make sure the heater is in a well ventilated area and continue running until the odor or vapor goes away. 1 YeAR LIMITed WARRANTY Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void thi...