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The icons are colour-coded according to the traffi c light principle. MEANING OF THE DISPLAY SYMBOLS Ready Signals (Green Colour) The machine is ready to brew products. The machine is ready to brew pre-ground coff ee. Steam or hot water selection. Hot water dispensing. Steam dispensing. The machine is brewing one cup of espresso . The machine is brewing one cup of coff ee The machine is brewing two cups of espresso. The machine is brewing two cups of coff ee ENGLISH 41 41ENGLISHENGLISH41 Ready Signals (Green Colour) The machine is programming the amount of coffee to be brewed. Coffee brewing using pre-ground coffee in progress. Warning Signals (Yellow Colour) The machine is heating-up to brew beverages or dispense hot water. The machine is heating-up during beverages programming. The machine performs the rinsing cycle. Wait until the machine has comple- ted the cycle. The machine needs the “INTENZA+” water filter to be replaced. The brew group is being reset due to machine reset. Refill the coffee bean hopper with coffee beans and restart the cycle. Prime the circuit. The machine needs to be descaled. Press the “ ” button to enter the descaling menu. Follow the steps described in the “Descaling” chapter of this manual. If you want to descale later, press the “ ” button to continue using the machine. Please note that not descaling your machine will ultimately make it stop wor- king properly. In this case repair is NOT covered under your warranty. 42 ENGLISH Warning Signals (Red Colour) Close the service door. Fill the coffee beans hopper. The brew group must be inserted into the machine. Insert the coffee grounds drawer. Empty the coffee grounds drawer and the coffee residues drawer. Fully insert the coffee ground drawer before turning the machine off . Fill the water tank. Turn off the machine. After 30 seconds, turn it on again. Try this 2 or 3 times. If the machine does not start, contact the Philips SAECO hotline in your country. You can find its contact details in the warranty booklet by-packed separately or on ENGLISH 43 43ENGLISHENGLISH43 TROUBLESHOOTING This chapter summarizes the most common problems you could en- counter with your machine. If you are unable to solve the problem with the information below, visit for a list of frequently asked questions or contact the Philips Saeco hotline in your country. You find its contact details in the warranty booklet by-packed separately or on Machine actions Causes Solutions The machine does not switch on. The machine is not connected to the electric network. Connect the machine to the electric network. The drip tray gets filled al- though no water is drained. Sometimes water is drained auto- matically by the machine into the drip tray to manage the rinsing of the circuits and ensure optimum machine performance. This is seen as normal machine behavior. The red icon is always displayed on the machine. The coffee grounds drawer was emptied with the machine off. The coffee grounds drawer must always be emptied with the machine on. Wait until the icon is displa- yed before refitting the drawer. Coffee is not hot enough. The cups are cold. Preheat the cups with hot water. No hot water or steam is dispensed. The hole of the steam wand is clogged. Clean the hole of the steam wand using a pin. Make sure that the machine is off and cold before performing this operation. Pannarello is dirty. Clean the Pannarello. Coffee does not have enough crema. (See note) The blend is unsuitable, coffee is not freshly roasted or the grind is too coarse. Change coffee blend or adjust the grinder as explained in chapter “Adjusting the ceramic coffee grinder”. The machine takes a long time to warm up or the amount of water dispensed is too little. The machine circuit is clogged by limescale. Descale the machine. The brew group cannot be removed. The brew group is out of place. Turn the machine on. Close the ser- vice door. The brew group automati- cally returns to the initial position. The coffee grounds drawer is inserted. Remove the coffee grounds drawer before removing the brew group. There is a lot of ground coffee under the brew group. Coffee is not suitable for automa- tic machines. It may be necessary to change the type of coffee or the coffee grinder settings. 44 ENGLISH Machine actions Causes Solutions The machine grinds the coffee beans but no coff ee comes out. (See note) There is no water. Fill the water tank and prime the circuit (chapter “Using the machine for the fi rst time”). The brew group is dirty. Clean the brew group ("Weekly clea- ning fo the brew group" chapter). The circuit is not primed. Prime the circuit (chapter “Using the machine for the fi rst time”). This might occur when the ma- chine is automatically adjusting the dose. Brew a few cups of coffee as de- scribed in chapter "Saeco Adapting System". The dispensing spout is dirty. Clean the dispensing spout. Coffee is too weak. (See no...