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Produttore : Sony
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Facilità d'uso
126nNTroubleshooting Why is the data transfer speed slow? . The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, place your computer away from obstacles or move any access point you may be using closer to the computer. . If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other devices are communicating via the access point. . If your access point interferes with other access points, change the access point channel. See the manual that came with your access point for more information. How do I avoid data transfer interruptions? . When your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or the computer is placed in close proximity to microwaves and cordless telephones. . Move your computer closer to the access point. . Make sure the access point connection is intact. . Change the access point channel. See the manual that came with your access point for more information. What are channels? . Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. . If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point. 127nNTroubleshooting Why does the network connection stop when I change the encryption key? Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed. You can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches. 128nNTroubleshooting Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 112) for instructions. What should I do if the drive tray does not open? . Make sure your computer is on. . Push in the optical disc drive tray. . If this does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject. . Try restarting your computer. 129nNTroubleshooting What should I do if I cannot play a disc properly on my computer? . Make sure the disc is inserted into the optical disc drive with the label facing upward. . Make sure the necessary program(s) is installed according to the manufacturer's instructions. . If a disc is dirty or damaged, your computer will stop responding. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 112) for instructions. . If you are playing a disc and cannot hear sound, do any of the following: . The volume may have been turned off by the muting button on the remote commander. Press the button once again. . The volume may have been turned off by one of the volume control buttons on the remote commander. Press the other to turn up the volume loud enough to hear sound. . Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings. . Check the volume setting in the audio mixer. . If you are using external speakers, check the volume settings on the speakers and the connections between the speakers and your computer. . Make sure the correct driver software is installed. Follow these steps: 1 Click Start and Control Panel. 2 Click System and Maintenance. 3 Click System. 130nNTroubleshooting 4 Click Device Manager on the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the drivers. 5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer. 6 Double-click the desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. 7 Click OK to close the window. . Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction. . If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make sure the region code is compatible with the optical disc drive. . If you notice condensation on your computer, do not use the computer fo...
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