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. If the problem persists, you must reinstall the driver software for the camera. Follow these steps: 1 Click Start, Control Panel, Hardware and Sound, and Device Manager. 2 Double-click Imaging devices. 3 Right-click the device name for your camera and click Update Driver Software. 159nNTroubleshooting What should I do if my computer becomes unstable when it enters a power saving mode while the built-in MOTION EYE camera is in use? . Do not place your computer into Sleep mode while you are using the built-in MOTION EYE camera. . If your computer automatically enters Sleep mode, change the corresponding power saving mode setting. To change the setting, see Using the Power Saving Mode (page 118). 160nNTroubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? . Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions or move any access point you may be using closer to the computer. . Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. . Make sure power to the access point is on. . Follow these steps to check the settings: 1 Click Start and Control Panel. 2 Click View network status and tasks under Network and Internet. 3 Click Connect to a network to confirm that your access point is selected. . Make sure the encryption key is correct. What should I do if I cannot access the Internet? . Check the access point settings. See the manual that came with your access point for more information. . Make sure your computer and the access point are connected to one another. . Place your computer away from obstacles or move any access point you may be using closer to the computer. . Make sure your computer is properly configured for Internet access. 161nNTroubleshooting Why is the data transfer speed slow? . The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, place your computer away from obstacles or move any access point you may be using closer to the computer. . If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other devices are communicating via the access point. . If your access point interferes with other access points, change the access point channel. See the manual that came with your access point for more information. How do I avoid data transfer interruptions? . When your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or the computer is placed in close proximity to microwaves and cordless telephones. . Move your computer closer to the access point. . Make sure the access point connection is intact. . Change the access point channel. See the manual that came with your access point for more information. What are channels? . Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. . If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point. 162nNTroubleshooting Why does the network connection stop when I change the encryption key? Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed. You can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches. How do I display the VAIO Smart Network window? To display the VAIO Smart Network window on the desktop, follow these steps: 1 Click Start, All Programs, and VAIO Control Center. 2 Click Network Connections and VAIO Smart Network. 3 Click Advanced in the right pane. . For information on the VAIO Smart Network software, see the help file included with the software. 163nNTroubleshooting Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? . Make sure both devices have the Bluetooth function enabled. . If the WIRELESS indicator light is unlit, turn on the WIRELESS switch. . Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within 10 meters of each other. Why can't my computer find other Bluetooth devices? If the connected device is also connected to other devices, it may not appear in the Bluetooth Devices window or you may not be able to communicate with the device. What should I do if I cannot find the Bluetooth device I want to communicate with? . Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for more information. . If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found o...
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