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WHITE PAPER (cont.)

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. The console provides commands you can use to do simple operations such as changing to a
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. different directory or viewing a directory, and more powerful operations such as fixing the boot
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. sector. You can access Help for the commands in the Recovery Console by typing help at the
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. Recovery Console command prompt.
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. Once you have access to the Windows installation you can try to correct potential problems with
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. the file system by executing the command chkdsk /f /r.
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.
.
. NOTE: For more information on how to use the recovery console, including enabling and
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. disabling services, replacing corrupted system files and other operations, please review the
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. Microsoft KnowledgeBase or your online documentation by searching on the keywords:
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. “recovery console”.
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. R E P A I R I N G T H E I N S T A L L E D O P E R A T I N G S Y S T E M
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. If you are unable to repair the software configuration using the methods described above, you can
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. reinstall the Windows operating system on top of the current installation in an attempt to replace
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. damaged or corrupted components.
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. The steps to perform repair installation are as follows:
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. NOTE: Make sure that the system is configured to boot first from the CD-ROM drive, then from
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. the hard drive. You can verify or change device boot order using the Computer Setup (F10) Utility.
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. For more information, refer to the Computer Setup (F10) Utility Guide provided with the
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. computer.
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. 1. Insert the Windows 2000 or Windows XP CD-ROM into the CD-ROM drive.
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. 2. Click
Start > Shut Down, then select Restart from the drop-down list.
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. 3. In
the Shut Down Windows dialog, click OK.
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. 4. Press any key to start the computer from the CD-ROM drive when you are prompted to do so.
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. 5. On
the
Welcome to Setup page, press the Enter key.
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. 6. On
the
Setup Windows page, press R to repair the installed copy of the Windows operating
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system.
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. 7. Follow the installation instructions displayed on the screen to complete the repair process.
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. U S I N G T H E R E S T O R E P L U S ! C D
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. The Restore Plus! CD is used to perform a destructive restore of the PC. This process will restore
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. the PC to a near-factory shipping state with software and drivers provided by HP. The process will
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. format and partition the first bootable hard disk volume in the computer. The Restore Plus! process
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. does not affect data contained on any hard disk volumes other than the first bootable hard disk
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. (usually the IDE hard disk connected as master to the primary IDE controller).
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. If you have changed the controller boot order processing within the system BIOS (located by
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. pressing F10 during system boot) to make a SCSI controller the first bootable device, the Restore
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. Plus!
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process will use the first SCSI hard disk in the SCSI chain for restoration purposes.
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. The Restore Plus! CD displays a step-by-step interactive wizard that prompts for all necessary CD
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. media, then automates the installation of the Windows operating system and HP-supplied software
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. components.
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