Using Rapport Administrative Software and Altiris Deployment Solution on the Same HP Compaq Thin Client Network

Abstract

Altiris Deployment Solution and Rapport Administrative Software offer industry standard,
PXE-enabled management of thin clients. Their co-existence on the same subnet,
however, can present challenges resulting from perceived limitations in the Wired for
Management 2.0 specification. This paper examines and provides a resolution to issues
associated with running both management solutions simultaneously.
General

Concurrently operating Altiris and Rapport on the same network may limit functionality of
Guidelines
either management solution in terms of imaging and command-line execution within a
preboot executable environment (PXE). While several options exist, HP recommends that
the Altiris BootWorks utility be installed on the thin clients where Altiris management is
required and PXE services be disabled on the Altiris deployment servers. Altiris
BootWorks consists of a hidden partition containing a bootable, DOS environment for
imaging or executing DOS scripts.
Rapport can use PXE. This alleviates Altiris’ dependency on PXE service to help deliver
thin client manageability, and produce a more stable and reliable solution. Other
options considered may further limit functionality of one or both manageability solutions.
Currently, BootWorks is unavailable for CE .NET. Please check www.altiris.com
periodically for information regarding future releases of Altiris Deployment Solution. For
more information, refer to the Altiris Deployment Solution 5.6 Product Guide.
PXE Boot

The following diagram illustrates how PXE creates a DOS environment.
Flowchart


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