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Document Outline

• HP Service Guide
• Contents
• 1 HP Integrity Superdome X overview
  • Complex components
  • Power subsystem
  • Manageability subsystem
  • Server blades
    • Server blades and partitions
  • I/O subsystem
  • Component overview
    • Compute enclosure overview
      • Compute enclosure front components
      • Power supply bay numbering
      • Server blade slot numbering
      • Insight Display components
      • Compute enclosure rear components
      • Fan bay numbering
      • Interconnect bay numbering
    • Server blade overview
      • Server blade components
      • SUV cable and ports
• 2 System specifications
  • Dimensions and weights
    • Component dimensions
    • Component weights
  • Rack specifications
  • Internal and external site door requirements for Intelligent Series racks
  • Electrical specifications
  • Environmental specifications
    • Temperature and humidity specifications
    • Cooling requirements
    • Air quality specifications
    • Acoustic noise specifications
  • Sample site inspection checklist for site preparation
• 3 Installing the system
  • Safety information
  • Unpacking and inspecting the system
    • Verification of site preparation
    • Inspecting the shipping container for damage
    • Unpacking and inspecting
      • Checking inventory
      • Licensing
      • Returning the equipment
  • Cable connections and powering up the complex
    • Cable connections
      • Cable management
      • OA cabling
        • Cabling a PC to the enclosure service port
        • Mapping to interconnect ports
    • Powering up the complex
      • Single-phase ac configuration
      • Three-phase ac configuration
      • PDU installation
      • Powering up the enclosure the first time
        • Running the Insight Display installation wizard
        • Getting the OA Service IP address
      • Server blade power states
  • Setting up the system
    • Accessing the OA
      • Accessing the OA GUI
      • Accessing the OA CLI
    • Using the OA
    • Setting the OA, iLO, and interconnect module IP addresses
      • Assigning IP addresses using DHCP
      • Assigning static IP addresses
      • ENCLOSURE_IP_MODE
      • Supported IP address ranges for EBIPA
    • Powering on the partitions
    • Accessing UEFI or the OS from the OA
      • UEFI Front Page
      • Configuring system boot options
      • Booting the OS
      • OS login prompt
    • Updating to the latest complex firmware version
      • Prerequisites
      • Download firmware bundle and update the complex firmware
      • IO firmware and drivers
      • SMH and WBEM providers
      • Drivers and firmware for other devices
    • Installing the latest complex firmware using HP SUM
• 4 Booting and shutting down a specific OS
  • OSs supported
  • Booting and Shutting Down Linux
    • Adding Linux to the Boot Options List
    • Booting the SuSE Linux Enterprise Server OS
      • Booting SuSE Linux Enterprise Server from the UEFI Shell
    • Shutting Down SuSE Linux
• 5 Partitioning
  • Partition Identification
  • Partition Number
  • Partition Name
  • Partition Power Operations
  • Parstatus
  • UUID for nPartitions
  • Partition states and runstates
    • Partition state
    • Active nPartition
    • Inactive nPartition
    • Unknown
    • Partition runstate
  • nPartition and resource health status
  • Partition operations
    • parcreate
    • parmodify
    • parremove
• 6 Troubleshooting
  • Methodology
    • General troubleshooting methodology
      • LED status information
      • OA access
      • OA CLI
        • Gathering power related information (overview)
          • Compute enclosure
          • Collecting power status information for components at the compute enclosure
        • Gathering cooling related information (overview)
        • Gathering failure information (overview)
    • Recommended troubleshooting methodology
      • Developer log collection
        • Retrieving existing developer logs
        • Generating a debug archive
    • Basic and advanced troubleshooting tables
  • Troubleshooting tools
    • LEDs and components
      • Server blade front panel components
      • Power supply LEDs
      • Fan LED
      • XFM LEDs and components
      • GPSM LEDs and components
    • OA module LEDs and components
    • DVD module LEDs and components
    • OA GUI
    • MCA Analysis
      • Introduction
        • Audience
        • Concepts
        • Utilities
      • Obtaining MCA logs offline
      • MCA analysis
        • Using the automated MCA Analyzer Tool (layers 3 and 4)
          • Event log definitions
          • Event logs
          • Additional analysis tasks
  • Health Repository viewer
    • Indictment Records
    • Acquitting indictments
    • Viewing the list of indicted components
    • Viewing deconfigured components
    • Viewing indictment acquittals
    • Viewing recent service history
    • Physical Location installation and health history
    • Subcomponent isolation and deconfiguration displays
      • Blade subcomponent displays
        • DIMMs
        • Manageability HW
        • Agent fabric
        • Memory subsystem
        • Connections for I/O components
    • CPU socket subcomponent displays
      • CPU core
      • CPU memory
      • CPU Uncore
      • CPU integrated I/O ports
    • GPSM subcomponent displays
    • OA subcomponent display
    • XFM subcomponent display
    • Viewing restricted diagnostic information
      • View suspect info in show location command output
      • View suspected components
  • Using event logs
    • Live viewer
    • SEL and FPL viewers
    • Core Analysis Engine
    • OA
      • Remotely accessing the OA
      • Locally accessing the OA
  • Troubleshooting processors
  • Troubleshooting memory
    • CPU to memory buffer errors
    • Memory buffer to DIMM errors
    • Using DIMMERR
  • Troubleshooting cards and drivers
  • Troubleshooting firmware
    • Identifying and troubleshooting firmware issues
    • Verifying and installing the latest firmware version
    • System firmware
    • FRU replacement firmware update procedures
    • I/O firmware
    • Interconnect module firmware
  • Troubleshooting partitions
  • Troubleshooting the network
  • Troubleshooting fabric issues
  • Troubleshooting clock-related issues
  • Troubleshooting MCAs
  • Troubleshooting the blade interface (system console)
• 7 Removing and replacing components
  • Compute enclosure mechanical components
  • Compute enclosure front components
  • Compute enclosure rear components
  • Server blade mechanical components
  • Server blade system components
  • Parts list
  • Removing and replacing rack components
    • Removing and replacing Intelligent Series rack doors
    • Removing and replacing the rack rear doors
    • Removing and replacing the side panels
    • Removing and replacing the top rack door trim on Intelligent series racks
    • Removing and replacing the bottom rack door trim
  • Removing and replacing compute enclosure components
    • Preparing the compute enclosure for servicing
      • Powering off the compute enclosure
    • Removing and replacing the I/O chassis
    • Removing and replacing the Midplane Brick
    • Removing and replacing power supply units
      • Removing power supply units
    • Removing and replacing the Insight Display
    • Removing and replacing Active Cool Fans
      • Removing Active Cool Fans
    • Removing and replacing interconnect modules
    • Removing and replacing OA modules
    • Removing and replacing the OA tray
    • Removing and replacing power input modules
    • Removing and replacing XFMs
    • Removing and replacing GPSMs
    • Removing and replacing the DVD module
    • Removing and replacing the Robust Store flash drive
  • Removing and replacing server blade components
    • Preparing the server blade for servicing
      • Powering off the partition the target server blade belongs to
    • Removing and replacing the server blade
    • Removing and replacing the server blade access panel and airflow baffle
    • Removing and replacing processors
    • Removing and replacing DIMMs
    • Removing and replacing mezzanine cards
    • Removing and replacing mezzanine card brackets
    • Removing and replacing FlexLOMs
    • Removing and replacing the server blade battery
  • Removing and replacing the blade bezel
• 8 Support and other resources
  • Contacting HP
    • Before you contact HP
    • HP contact information
    • Subscription service
  • New and changed information in this edition
  • Related information
  • Typographic conventions
• A Utilities
  • UEFI
    • UEFI Shell and HP POSSE commands
  • Using the Boot Maintenance Manager
    • Boot Options
    • Driver Options
    • Boot From File
    • Set Boot Next Value
    • Set Time Out Value
  • OA
• B Connecting to the OA with a local PC
  • Connecting a PC to the OA service port
  • Connecting a PC to the OA serial port
  • Modifying the serial connection baud rate
• C Insight Display
  • Insight Display overview
  • Navigating the Insight Display
    • Health Summary screen
    • Enclosure Settings screen
    • Enclosure Info screen
    • Blade and Port Info screen
    • Turn Enclosure UID On/Off screen
    • View User Note screen
    • Chat Mode screen
  • Insight Display errors
    • Power errors
    • Cooling errors
    • Location errors
    • Configuration errors
    • Device failure errors
• D Documentation feedback
• Standard terms, abbreviations, and acronyms
• Index

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