valutazioni - 2, GPA: 4.5
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6KXW'RZQDQGWKHQFOLFN2.. . 8QSOXJWKHFRPSXWHUSRZHUFRUGIURPWKHHOHFWULFDORXWOHW. . 'LVFRQQHFWDOOFDEOHVDQGSRZHUFRUGVIURPWKHEDFNRIWKHFRPSXWHU. . 5HPRYHWKHFRPSXWHUFRYHU. . 7RUHPRYHWKHEDWWHU\SXVKLQWKHGLUHFWLRQRIDUURZ1WKHQOLIWWKHEDWWHU\RX. DVVKRZQE\DUURZ2. Removing the Battery 7-26 Upgrading Your Internet PC -26 Upgrading Your Internet PC . 7RLQVHUWDEDWWHU\VOLGHWKHHGJHRIWKHEDWWHU\XQGHUWKHFOLSVDQGWKHQSUHVVL. ILUPO\LQWRWKHEDWWHU\FRPSDUWPHQW. Inserting a Battery . 5HSODFHWKHFRPSXWHUFRYHU. Understanding Your Service and Support Option. 8-. Chapter . Understanding Your Service and Support Option. Your Internet PC has many tools to make computing easier. If you have a computer problem or question, check the following resources for answers: • Review the Troubleshooting section in this guide for suggestions on how to fix the problem. • Review the tools in this section to find answers. • Look in the Compaq Warranty Statement (included with your computer) or Service and Support Card to find your regional Compaq Service telephone number. Compaq Suppor. Double-clicking the Compaq Support $ icon located on the Windows desktop provides access to the following tools: Compaq Support Tool. Too. Descriptio. Compaq Remot. Support (no. available in al. locations. Allows most of your computer problems to be remotely diagnosed an. cured by a Compaq technician. With this tool, technicians can talk t. you at the same time they are resolving your computer issue. Compaq Diagnostic. Diagnoses problems with your Internet PC. This software provides a. easy way to check attributes of your Internet PC. System Recor. Reports all of the devices that came with your Internet PC and all o. the devices you have added or changed since you purchased you. Internet PC. Compaq Servic. Connectio. Provides automated software updates and general information o. using your Internet PC. 8-. Understanding Your Service and Support Option. Compaq Support Tool. Too. Descriptio. Internet Suppor. (available in selecte. countries only. Allows you to access the Compaq Service and Support Web page fo. your country. Compaq's Service and Support Web page provides yo. with software updates, maintenance tips, and tools to help make usin. your Internet PC easier. QuickRestor. Allows you to perform a Full, Custom, or Typical Restore. Thes. options allow you to either restore your Internet PC to its origina. factory condition or selectively restore certain drivers and applications. McAfee Anti-Viru. Provides anti-virus scanning and free software updates for one yea. through the Internet. For more information on computer viruses an. how to run McAfee Anti-Virus software, refer to the Identifying an. Removing Computer Viruses section of this guide. Compaq Remote Support (available in select regions. If you ever need answers to your computing problems, Compaq Remote Support allows you to connect directly to a support technician using your computer modem. These technicians can remotely diagnose and cure most of your computer problems. You can watch your monitor and talk directly to the service technician on the telephone while they are resolving your issue. To use Compaq Remote Support, complete the following steps: 1. When you experience a problem not addressed in this guide, call the Compaq Customer Support number for your region. The number is listed in the Compaq Warranty Statement or the Service and Support Card that came with your computer. 2. The service representative will ask you to double-click the Compaq Support . icon from the Windows desktop. 3. Click the Compaq Remote Support . icon. A Compaq/Carbon Copy banner will display explaining the Compaq Remote Support application. 4. Click the OK button. The message, “Compaq Remote Support is waiting for a call,” displays and explains that the Compaq Support technician is dialing into your computer. Understanding Your Service and Support Option. 8-. 5. Do not answer the telephone when it rings. Compaq Remote Support will connect with your computer on the second ring. If for any reason you need to exit the application, click Cancel. 6. Once a connection has been established, the Compaq Legal Disclaimer window will display. After reading the terms and conditions, click Agree to allow the support technician to remotely diagnose your computer. NOTE: If for any reason the support technician cannot connect to your computer, you. will receive an error message notifying you of the failed connection. If this happens. the technician will call you back. Make sure you answer your telephone. Using Compaq Diagnostic. Compaq Diagnostics provides an easy way to perform system checks and diagnose problems. When you double-click the Compaq Diagnostics icon located in the Compaq Support $ folder on the Windows desktop, a progress bar is displayed while the application analyzes your Internet PC for information about its components. After approximately one minute, a Summary window with the component information is displayed. A row of icons is ...
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