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Warranty
SAMSUNG OVER-THE-RANGE (OTR) MICROWAVE OVEN
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new,
in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and
workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit and/or damage to or
loss of the accessory was caused by the customer. Items this stipulation covers include:
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer can be dispatched to perform service.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To
receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG or SAMSUNG’s authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or
products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property
of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90)
days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability within the contiguous United States. In-home
service is not available in all areas. To receive in-home service, the product must be unobstructed and accessible to service personnel. If
during in-home service repair can not be completed, it may be necessary to remove, repair and return the product. If in-home service is
unavailable, SAMSUNG may elect, at our option, to provide for transportation of our choice to and from a SAMSUNG authorized service
center. Otherwise, transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this
product and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation;
applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish;
accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts,
supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which
damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments
and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in
the instruction book; problems caused by pest infestations, and overheating or overcooking by user; glass tray or turntable; reduced
magnetron power output related to normal aging. SAMSUNG does not warrant uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE
BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS
OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE
OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN
IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE
OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE,
MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS
NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some provinces or territories may or may not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
1-800-SAMSUNG (726-7864) or www.samsung.com/us/support
Please be advised that the Samsung warranty does NOT cover service calls to
explain product operation, correct improper installation, or perform normal cleaning or
maintenance.
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