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Self-Test Feature Check Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly. 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3. Turn on the monitor. The figure shown below ("Check Signal Cable") appears on a black background when the monitor is in its normal working condition though it does not sense any video signal: While in the Self-Test mode, the LED power indicator remains green and the figure moves around on the screen. 4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after using the previous procedure, check your video controller and computer system; your monitor is functioning properly. 2. Not Supported Mode This indicates the display resolution or refresh rate is not properly set on your computer video card. Reboot the computer in Safe Mode and select "Default" in the "Refresh Rate Unknown" box while setting Adapter for Display Properties. Contact the computer dealer or manufacturer for information on Safe Mode Booting. Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are supported by the monitor. Sometimes the screen turns black without the "Not Supported Mode" message appearing on the screen. This indicates the monitor is set for a frequency out of range or the PowerSaver mode is on. 3. Not Optimum Mode If the vertical resolution is not in optimum mode, you can still see the display but the warning message below appears and disappears after one minute. The user must adjust the frequency within that one minute. Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are supported by the monitor. 4. Display Adapter Driver Display adapter refers to the computer video card driver. If the adapter is not properly set, you cannot adjust resolution, frequency or color and you cannot install the monitor driver. 1. Checking Adapter Driver Click Start Settings Control Panel Display Settings Advanced Adapter. If "Default" or a wrong product model is indicated, it means that the adapter driver is not properly installed. Install the adapter driver again according to the information provided by the computer or video card manufacturers. 2. Installing Adapter Driver The instructions given below are for general circumstances. For specific issues, contact the relevant computer or video card manufacturers. 1) Click Start Settings Control Panel Display Settings Advanced Adapter Update Driver Next Display a list of the known drivers for this device so that I can choose a specific driver Next Have Disk (Insert Video Card Driver diskette) OK Next Next Finish. 2) In case you have Adapter Driver Setup file on your computer: Run Setup.exe or Install.exe, which is found in the Adapter Driver Setup file. 5. Maintenance and Cleaning 1. Maintaining the Monitor Case. Clean with a soft cloth after disconnecting the power cord. • Do not use benzene, thinner or other flammable substances, or a wet cloth. • We recommend a Samsung cleansing agent is used to prevent damage to the screen. 2. Maintaining the Flat Panel Display Screen. Clean with a soft cloth (cotton flannel) smoothly. • Never use acetone, benzene or thinner. (They may cause flaws or deformation of the screen surface.) • The user will be required to pay costs and related expenses for repair of damages caused by him/her. 6. Symptoms and Recommended Actions A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, Video mode not supported, etc. In this case, first check the source of the problem, and then contact a service center or your dealer. 1. Check if the power cord and the video cables are properly connected to the computer. 2. Check if the computer beeps more than 3 times when booting. (If it does, request an after-service for the main board of the computer.) 3. If you installed a new video card or if you assembled the PC, check if you installed the adapter(video) driver and the monitor driver. 4. Check if the scanning ratio of the video screen is set at 75Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.) 5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver. The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Installation | Screen | Audio | Remote Control 1. Problems related to Installation Problems related to the...