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How can I do? Ans.: Philips Ser vice center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. 9.3 General FAQs Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? Ans.: Recommended resolution for this monitor : 1920 x 1080 @ 60 Hz. • Unplug all cables, then connect your PC to the monitor that you used previously. • In the Windows Star t Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels. • Open 'Advanced Proper ties' and set the Refresh Rate to 60 Hz, then click OK. • Restar t your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @ 60 Hz. • Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. • Turn on your monitor and then turn on your PC. Q2: What is the recommended refresh rate for LCD monitor? Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance. Q3:Whatarethe.infand.icmfilesontheCD-ROM? How do I install the drivers (.inf and .icm)? Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to inser t the ( companion CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed automatically. Q4: How do I adjust the resolution? Ans.: Your video card/graphic driver and monitor together determine the available resolutions.You can select the 9. Troubleshooting & FAQs desired resolution under Windows® Control Panel with the "Display proper ties". Q5: What if I get lost when I am making monitor adjustments via OSD? Ans.: Simply press the OK button, then select 'Reset' to recall all of the original factor y settings. Q6: Is the LCD screen resistant to scratches? Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions. Q7: How should I clean the LCD surface? Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. Q8: Can I change the color setting of my monitor? Ans.: Yes, you can change your color setting through OSD control as the following procedures, • Press "OK" to show the OSD (On Screen Display) menu • Press "Down Arrow" to select the option "Color" then press "OK" to enter color setting, there are three settings as below. 1. Color Temperature;The six settings are 5000K, 6500K, 7500K, 8200K, 9300K and 11500K. With settings in the 5000K range the panel appears "warm, with a red-white color tone", while a 11500K temperature yields "cool, bluewhite toning". 2. sRGB; this is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc) 3. User Define; the user can choose his/ her preference color setting by adjusting red, green blue color. Note A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K. Q9: Can I connect my LCD monitor to any PC, workstation or Mac? Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations.You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information. Q10: Are Philips LCD monitors Plug-and- Play? Ans.: Yes, the monitors are Plug-and-Play compatible with Windows 8/Windows 7/Vista/XP/NT, Mac OSX, Linux Q11: What is Image Sticking, or Image Burn- in, or After Image, or Ghost Image in LCD panels? Ans.: Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of 38 9. Troubleshooting & FAQs time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monito...