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Philips Customer Care Center (877) 835-1838 or (919) 573-7855 (In U.S.A., Puer to Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a par ticular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.) TO GET WARRANTY SERVICE IN CANADA... Please contact Philips at: (800) 479-6696 Two years free par ts and two years free labor will be provided at Philips Canada depot or any one of its authorized ser vice centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a par ticular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental or consequential damages, howsoever incurred, even if notified of the possibility of such damages.) REMEMBER... Please record the model and serial numbers found on the product below. MODEL # ______________________________ SERIAL # _______________________________ This warranty gives you specific legal rights.You may have other rights which var y from state/ province to state/province. • Philips type number • Philips serial number • Purchase date (copy of purchase may be required) • PC environment Processor : o CUP and Graphic card name and driver version o Operating system o Application being used • Other cards installed Having the following information available will also help speed up the process: • Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. • The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM 9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers. For more information on this and more great Philips products visit our website at: Website: 40 Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfor tunately, something should go wrong with this product Philips guarantees free of charge labor and replacement par ts irrespective of the countr y where it is repaired during a period of 12 months from date of purchase.This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the countr y of purchase and does not affect your statutor y rights as a customer. The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product. The Philips guarantee may not apply if: • the documents have been altered in any way or made illegible; • the model or production number on the product has been altered, deleted, removed or made illegible; • repairs or product modifications and alterations have been executed by unauthorized ser vice organizations or persons; • damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect. Please note that the product is not defective under this guarantee in the case where modifications become necessar y in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific countr y. In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the event you require ser vice whilst in another countr y a dealer address can be given to you by the Philips Consumer Help Desk in that countr y, the telephone and fax number of which can be found in the relevant par t of this booklet. In order to avoid unnecessar y inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: 41 7 Troubleshooting & FAQs 7.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer ser vice representative. Common Problems No Picture (Power LED not lit) • Make sure the power cord is plugged into the power outlet and into the back of the monitor. • First, ensure that the power button on the front of the monitor is in the OFF p...

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