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The images on the screen look distorted. Check the cable connection to the product (Refer to "2.3 Connecting and Using a PC") The screen is not clear. The screen is blurry. Adjust Coarse (page 52) and Fine (page 53). Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. (Refer to "10.1 General") The screen appears unstable and shaky. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (page 86) in this manual and the INFORMATION menu on the product. There are shadows or ghost images left on the screen. The screen is too bright. The screen is too dark. Adjust Brightness (page 41) and Contrast (page 42). Screen color is inconsistent. Change the COLOR settings. (Refer to " Configuring Tint") The colors on the screen have a shadow and are distorted. Change the COLOR settings. (Refer to " Configuring Tint") White does not really look white. Change the COLOR settings. (Refer to " Configuring Tint") There is no image on the screen and the power LED blinks every 0.5 to 1 second. The product is operating in power-saving mode. Press any key on the keyboard or move the mouse to return to normal operating mode. 799 Troubleshooting Guide 9 9 Troubleshooting Guide Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program. Source device issue A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced. 809 Troubleshooting Guide Troubleshooting Guide9 Troubleshooting Guide9 9.2 Q & A Question Answer How can I change the Set the frequency on your graphics card. frequency? • Windows XP: Go to Control Panel Appearance and Themes Display Settings Advanced Monitor, and adjust Refresh rate under Monitor settings. • Windows ME/2000: Go to Control Panel Display Settings Advanced Monitor, and adjust Refresh rate under Monitor settings. • Windows Vista: Go to Control Panel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor, and adjust Refresh rate under Monitor settings. • Windows 7: Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor settings. • Windows 8: Go to Settings Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor settings. 819 Troubleshooting Guide 9 9 Troubleshooting Guide Question Answer How can I change the resolution? • • • • • Windows XP: Go to Control Panel Appearance and Themes Display Settings, and adjust the resolution. Windows ME/2000: Go to Control Panel Display Settings, and adjust the resolution. Windows Vista: Go to Control Panel Appearance and Personalization Personalize Display Settings, and adjust the resolution. Windows 7: Go to Control Panel Appearance and Personalization Display Adjust Resolution, and adjust the resolution. Windows 8: Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution, and adjust the resolution. How do I set power-saving mode? • • • • • Windows XP: Set power-saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC. Windows ME/2000: Set power-saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC. Windows Vista: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC. Windows 7: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC. Windows 8: Set power-saving mode in Settings Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC. Refer to the user manual for your PC or graphics card for further instructions on adjustment. 829 Troubleshooting Guide 10 Specifications 10 Specifications 10.1 General Model Name S22C570H S23C570H S24C570HL Panel Size 54 cm 58 cm 59 cm Display area 476.64 mm (H) x 268.11 mm (V) 509.76 mm (H) x 286.74 mm (V) 521.28 mm (H) x 293.22 mm (V) Pixel Pitch 0.24825 mm (H) x 0.24825 mm (V) 0.2655 mm (H) x 0.2655 mm (V) 0.2715 mm (H) x 0.2715 mm (V) Synchronization Horizontal Frequency 30 ~ 81 kHz Vertical Frequency 56 ~75 Hz Display Color 16.7 M Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 60 Hz Input Signal, Terminated RGB Analog, HDMI(High Definition Multimedia Interface) 0.7 Vp-p ± 5% Separate H/V sync, Composite, SOG TTL level (V high . 2.0V, V low . 0.8V) Maximum Pixel Clock 148 MHz (Analog, HDMI) Power Supply T...
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