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Try the suggestions below to see if you can solve the problem before calling the servicer. TROUBLESHOOTING GUIDE_ PROBLEM POSSIBLE CAUSE Freezer does not operate. J Not plugged in. The circuit breaker tripped or blown fuse. The freezer temperature control is set at "OFF. Compressor turns on and off frequently. \ The room temperature is hotter than normal. A large amount of food has been added to the freezer. The door Is open too often. The door is not closed completely. The temperature control is not set correctly. The door gasket does not seal property. The freezer does not have the correct clearances. Vibrations. Check to assure that the freezer is level. The freezer seems to make too much noise. The rattling noise may come from the flow of the refrigerant, which is normal. As each cycle ends, you may hear gurgling sounds caused by the flow of refrigerant in your freezer. Contraction and expansion of the inside walls may cause popping and crackling noises. The freezer is not level. The door will not dose properly. The freezer is not level. The door is reversed and not properly installed. 10 The gasket is dirty. The baskets are out of position. SERVICE FOR YOUR FREEZER We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti freezers. With the purchase of your Avanti freezer, you can have the confidence that if you ever need additional information or assistance, the Avanti Products Customer Service team will be here for ycu. Just call us toll-free. AVANTJ PRODUCTS CUSTOMER SERVICES Product Information 800-323-5029 Whatever your questions are about our products, help is available. Part Orders 800-220-5570 You may order parts and accessories that will be delivered directly to your home. You may order these items by personal check, money order, Master Card, or Visa. In-Home Repair Service 800-220-5570 An Avanti Products authorized service center will provide expert repair service, scheduled at a time that is convenient for you. Our trained servicers know your freezer inside and out. 11 YOUR AvantJ Products WARRANTY Staple your sales receipt here. Proof of original purchase date is needed to obtain service under warranty._ WHAT IS COVERED LIMITED ONE-YEAR WARRANTY For one year from the date of purchase by the original owner, Avanti Products will, at its option, repair or replace any part of the freezer which proves to be defective in materia! or workmanship under normal use. During this period Avanti Products will provide all parts and labor necessary to correct such defects free of charge, so long as the freezer has been installed and operated in accordance with the written instructions in this manual. In rental or commercial use, the warranty period is 90 days. All Avanti Appliances of 3.5 cubic feet capacity or less must be brought/sent to the appliance service shop for repair. \ LIMITED SECOND THROUGH FIFTH YEAR WARRANTY For the second through the fifth year from date of original purchase, Avanti Products will provide a replacement compressor free of charge due to a failure. You are responsible for the service labor and freight charges, in rental or commercial use, the limited compressor warranty is one year and nine months. Cost to move the freezer to the servicers’ shop and back to the user's home, as may be required, are the user's responsibility. WHAT IS NOT COVERED - Content losses of food due to spoilage. Incidental or consequential damages. Parts and labor costs for the following will not be considered as warranty: • Evaporator doors, door springs, and/or frames. • inner door panels, door shelves, door rails, and/or door supports. • Chest freezer lid liners. • Vegetable crispers. • Light bulbs and/or plastic housing. • Plastic cabinet liners. • Punctured evaporator that voids the warranty on the complete sealed system. Repairs performed by unauthorized servicers. Service calls that do not involve defects in material or workmanship such as customer education, door reversal, or proper installation. Service calls t...

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