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In such cases, turn off the power to the external display. 23 Troubleshooting Troubleshooting Dealing With Problems (Summary) # Display The scrcen becomes disordered • Changing the number of colors of the display may affect the screen. Restart the computer. • When using Dual-Display mode, use the same display colors for the external display as those used by the LCD. The display destination of the screen cannot be changed withC Fn )+C F3 ) In the following cases, the scttinu cannot be chaneed withC Fn )+( F3 ). • When either the internal LCD or external display is set to [Secondary] in [Displays] of Display Properties. • When the computer is in the Dual-Displav mode. After the display destination of the screen is switched with (.Fn.) + CF3 I the display destination returns to both the internal LCD and external display upon operation Under the condition that the [MS-DOS Prompt]* screen is set to “Full Screen”, the display destination returns to both the internal LCD and external display if “EXIT” is input and the TMS-DOS PromDtl* screen is closed, or “Full Screen” is canceled (e.e..( Alt )+C Enter )). when the display destination of the screen is switched withC Fn ) + ( F3 ). PressC Fn ) +CF3 ) again. * Windows NT, Windows 2000: [Command Prompt] 0 Reference Manual The Reference Manual is not displayed Is Acrobat Reader installed? If Acrobat Reader is not installed, run [c:\util\rcader\setup.exe]* in [Start] - [Run] to reinstall the program. When installing the program, do not change the installation destination folder. If the destination folder is changed, the Reference Manual cannot be opened from the [Start] menu. * Windows NT : [c:\util\readcr\ar40eng.exe] Windows 2000 : [c:\util\readcr\ar405.exe] —mm» A PDF file cannot be opened If an attempt is made to open a PDF file from [Windows Explorer], etc., by clicking on the file, there are eases Acrobat Reader will no longer start up. In such cases, restart the computer. To open a PDF file, run Acrobat Reader first and then specify the name of the file to open in [File] - [Open]. For the Reference Manual, this procedure does not need to be followed. The Reference Manual can be opened by selecting [Reference Manual] in [Start] - [Programs] - [Panasonic] - [On-Line Manuals!. # Shutting down Unable to shut down Win- Do not shut down Windows during music playback. dows 24 Reinstalling Software Before Reinstallation # Preparing • You will need the Product Recovery CD-ROM and the BACKUP DISK (e.g., FIRSTA1D FD) you made earlier. (Q* page 14)_ «-N If you have not created the BACKUP DISK, you can create by selecting [Create BACKUP DISK] in [Start] -^ [Programs] - [Panasonic], If you can not create this disk, contact Panasonic Technical Support.__^ • The SupcrDisk drive (CF-VFS712) is required for the following réinstallation procedure. # Important • Save all important data. If reinstallation is carried out, all data existing prior to the installation will be lost. The réinstallation will return the computer to close to the conditions at time of purchase. • Before the reinstallation procedure, remove all peripherals (except for the CD-ROM/DVD-ROM drive). • Be sure the AC adaptor is connected until the reinstallation procedure is completed. Reinstalling - If data on your hard disk is compressed, the data should be uncompressed. Turn the computer off and set the CD-ROM/DVD-ROM drive in the multimedia pocket, and then turn the computer on. When the message [Press