1 Boot to Windows XP. 2 Press + to open the Acer eRecovery utility. 3 Enter the password to proceed. The default password is six zeros. 4 In the Acer eRecovery window, select Recovery actions and click Next. 5 Select the desired restore action and follow the onscreen instructions to complete the restore process. Note: The "Restore C:" item is enabled only if there is a user backup stored on the hard drive (D:\). Please refer to the Create backup section. Create factory default image CD When the System CD and Recovery CD are not available, you can create them by using this feature. 1 Boot to Windows XP. 2 Press + to open the Acer eRecovery utility. 3 Enter the password to proceed. The default password is six zeros. 4 In the Acer eRecovery window, select Recovery settings and click Next. 5 In the Recovery settings window, select Burn image to disk and click Next. 6 In the Burn image to disk window, select 01. Factory default image and click Next. 7 Follow the instructions on screen to complete the process. Re-install bundled software without CD Acer eRecovery stores pre-loaded software internally for easy driver and application re-installation. 1 Boot to Windows XP. 2 Press + to open the Acer eRecovery utility. 3 Enter the password to proceed. The default password is six zeros. 4 In the Acer eRecovery window, select Recovery actions and click Next. 5 In the Recovery settings window, select Reinstall applications/drivers and click Next. English EnglishEnglish 42 6 Select the desired driver/application and follow the instructions on screen to re-install. At first launch, Acer eRecovery prepares all the needed software and may take few seconds to bring up the software content window. Change password Acer eRecovery and Acer disk-to-disk recovery are protected by a password that can be changed by the user. Follow the steps below to change the password in Acer eRecovery. 1 Boot to Windows XP. 2 Press + to open the Acer eRecovery utility. 3 Enter the password to proceed. The default password is six zeros. 4 In the Acer eRecovery window, select Recovery settings and click Next. 5 In the Recovery settings window, select Password: Change Acer eRecovery password and click Next. 6 Follow the instructions on screen to complete the process. Note: If the system crashes, and will not boot to Windows, you can run Acer disk-to-disk recovery to restore the factory default image under DOS mode. 43 Troubleshooting English This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 25. Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center. CMOS checksum error Contact your dealer or an authorized service center. Disk boot failure Insert a system (bootable) disk into the floppy drive (A:), then press to reboot. Equipment Press (during POST) to enter the BIOS utility, configuration error then press Exit in the BIOS utility to reboot. Hard disk 0 error Contact your dealer or an authorized service center. Hard disk 0 extended Contact your dealer or an authorized service center. type error I/O parity error Contact your dealer or an authorized service center. Keyboard error or no Contact your dealer or an authorized service center. keyboard connected Keyboard interface Contact your dealer or an authorized service center. error Memory size mismatch Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. 44 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS utility. English 45 Regulations and safety notices ENERGY STAR guidelines compliance As an ENERGY STAR partner, Acer Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency...
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