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To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more information see “Charging batteries” on page 119. The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any key does not work, press Ctrl, Alt, and Del to restart the computer. For more information see “The computer is not accessing the hard disk or the optional external diskette drive.” on page 208. The Windows® operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: . The operating system fails to start after the Starting Windows XP message appears. . The operating system takes a long time to start. . The operating system responds differently from the normal routine. . The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. If Something Goes Wrong 210 The Windows® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and before Windows starts loading. The Windows® Advanced Options menu displays these options: . Safe Mode . Safe Mode (with Networking) . Safe Mode (with Command Prompt) . Enable Boot Logging . Enable VGA Mode . Last known good configuration (your most recent settings that worked) . Directory Services Restore Mode (Windows® domain controllers only) . Debugging Mode . Start Windows® normally . Reboot . Return to OS Choices (menu) See your Windows® documentation for further explanation. NOTE If your computer is connected to a network, the Startup menu may display different versions of Safe mode. If Something Goes Wrong 211 The Windows® operating system is not working Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: modem speed, telephone line conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later. My browser cannot find the URL address I typed in. Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and...

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