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. You have formatted your built-in storage device without using VAIO Recovery Center. . Do not touch or soil the surface of the disc. Fingerprints and dust on the surface may cause read/write errors. . Recovery discs can be purchased. Visit the VAIO-Link web site for the contact details in your country/area. 1 Download and install the latest updates on your computer using the VAIO Update software. 2 If your computer is not equipped with a built-in optical disc drive, connect an external optical disc drive (not supplied). 3 Click Start , All Programs, and VAIO Recovery Center. 4 Click Create Recovery Discs and Start. If the User Account Control window appears, click Yes. If you are currently logged onto your computer as a standard user, you may be prompted to enter an administrator name and password. 5 Read the on-screen instructions carefully, and then click Next. 6 Select the disc you want to use. 7 Follow the on-screen instructions. 8 After creating the recovery discs, follow the on-screen instructions to write down the names of the discs on the disc labels using a soft-tipped pen. . Recovering your computer system will delete all the data on the built-in storage device even if the built-in storage device is encrypted with the Windows BitLocker Drive Encryption (BitLocker) feature. It may take several hours to complete the recovery process. . On models with a fingerprint sensor, recovering your computer system will delete all the fingerprint templates on the built-in storage device. . Disconnect all peripherals from the computer except the power cord or the AC adapter before recovering your computer system. . Recovering your computer system will delete all the data on the drive you have selected and restore all the settings on the drive to the factory default settings. Make sure you have a backup copy of your valuable data. . Be sure to perform both a system recovery and an application recovery. Your computer may become unstable if you do not perform the application recovery. . If you have set the password to protect your data, you may not start the recovery process without entering the password. Be sure to write down the password so as not to forget the password. If you have forgotten the password and cannot start the recovery process, contact VAIO-Link to reset it. A reset fee will be charged. . Recovering your computer system can restore the preinstalled software applications only (except certain software applications). It cannot restore software applications that have been installed on your own or the data you have created since purchase. . Recovering your computer system cannot restore the Windows operating system individually. . Certain preinstalled software applications include options that allow the applications to uninstall or install themselves. The software applications installed or uninstalled by using such options may not work properly on your computer. . Installing a software application to modify partition sizes may disable a sys...
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