Check that you have switched to the external display and that the brightness and contrast controls are adjusted correctly. . Moisture condensation may have occurred. Do not use the computer for at least one hour and then turn it on. . If the message Press < F1> to resume, < F2> to set up appears at the bottom of the display, you need to initialize the BIOS. . Take the battery pack off the notebook, unplug the power cord and plug it again, then turn on the power. Getting help Sony Notebook User Guide The message Press to resume, to setup appears at startup If the floppy disk drive is empty, proceed as follows to initialize the BIOS: 1 Turn off the computer. 2 Remove any peripheral devices connected to the computer. 3 Turn on the computer and press when the Sony logo appears. 81 nN The BIOS setup menu screen appears. 4 Set the date ( month/day/year) . 5 Press Enter. 6 Press the arrow keys to select System Time. 7 Set the time ( hour: minute: second) . 8 Press Enter. 9 Press the arrow keys to select the Exit menu. 10 Press the arrow keys to select Get Default Values and then press . The Load default configuration now? message appears. 11 Make sure that Yes is selected and then press . 12 Press the arrow keys to select Exit (save changes) and then press . The Save configuration changes and exit now? message appears. 13 Make sure that Yes is selected and then press . Getting help Sony Notebook User Guide My computer does not shut down It is recommended that you shut down your computer using the Turn Off Computer command on the Windows82 nN® Start menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Turn Off command does not work properly, proceed as follows: 1 Restart the computer by pressing + + < Delete>. The Windows Task Manager dialog box appears. 2 Click Shut Down and then Turn Off. 3 If this does not work, press the power button and hold it for at least four seconds. This turns off the power. 4 Unplug the computer from the AC adapter and remove the battery pack from your computer. My computer locks up . If you suspect one application is locking your system, you can try to stop it. To do this, press + < Alt>+ < Delete> once, select the application that is locking your system, and then click End Task. . If the above method does not work or you do not know which application is locking your system, restart the computer. On the Windows ® taskbar, click the Start button, click Turn Off Computer, and then select Restart. . If the above method does not work, press the power button and hold it for at least four seconds. This turns off the power. . If your computer locks up while playing a CD- ROM or DVD-ROM, stop the CD, and shut down the computer by pressing ++ , and then click Turn Off from the Shut Down menu. Getting help My software program locks up or crashes Contact the software publisher or designated provider for technical support. Sony Notebook User Guide 83 nN My touchpad interprets a single tap as a double-click Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties dialog box. One of the buttons is assigned to the double- click action. My mouse does not work . If you are using an external serial PS/ 2 mouse, check that the mouse is plugged into the mouse connector of your optional port replicator. . If you are using a USB mouse, check that the appropriate driver and software are properly installed. . Check that the USB mouse is plugged into the USB connector. About the display My LCD does not display anything . Check that the computer is plugged into a power source and that it is turned on. . Check that the power indicator on the front panel of the computer is on. . Check that the battery packs are inserted properly and that they are charged. . Adjust the brightness of the LCD. . The computer may be in LCD (video) standby mode. Press any key to activate the display. . The display mode may be set to external display mode. Press and hold the key while pressing several times. Getting help The screen image on my external display is not centered or sized properly Use the controls on your external display to adjust the image. Sony Notebook User Guide 84 nN About CDs and diskettes My CD- RW/ DVD-ROM drive tray or DVD- ROM drive tray does not open . Make sure the computer is turned on. . Press the eject button on the drive. . If the eject button does not work, you can open the tray by inserting a sharp, pointed object into the hole to the right or left of the eject button, depending on your model. I cannot play a CD- ROM . After inserting the CD, wait for a few seconds for the system to detect it before you try to access it. . Make sure the label of the disc is facing up. . If the disc requires software, make sure the software is installed according to the instructions of the program. . Check the volume of your speakers. . Clean...
