If the floppy disk drive is empty, proceed as follows to initialise the BIOS: 1 Turn off the computer. 2 Remove any peripheral devices connected to the computer. 3 Turn on the computer and press when the Sony logo appears. The BIOS setup menu screen appears. 4 Set the date ( month/day/year) . 5 Press Enter. 6 Press the arrow keys to select System Time. 7 Set the time ( hour:minute: second) . 8 Press Enter. 9 Press the arrow keys to select the Exit menu. 10 Press the arrow keys to select Get Default Values and then press . The Load default configuration now? message appears. 11 Make sure that Yes is selected and then press . 12 Press the arrow keys to select Exit ( save changes) and then press . The Save configuration changes and exit now? message appears. 13 Make sure that Yes is selected and then press . Hardware Guide Hardware Guide Getting help My computer does not shut down It is recommended that you shut down your computer using the Turn Off Computer command on the 82 nNWindows ® Start menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Turn Off command does not work properly, proceed as follows: 1 Turn off the computer by pressing + + < Delete> . If you have not changed the default settings, the Windows Task Manager dialog box appears. 2 Click Shut Down and then Turn Off. . If this does not work, press the power button and hold it for at least four seconds. This turns off the power. . Unplug the computer from the AC adapter and remove the battery pack from your computer. My computer or software program is not responding If you suspect one application is locking your system, you can try to stop it, as follows: 1 Press + + simultaneously. The Windows Task Manager screen appears. 2 Scroll down until you see an application with the status Not responding. 3 Select this application from the list and click End Task. Windows ® tries to close the application. If it fails to do so, a second dialog box appears. 4 Select End Task again. . If the above method does not work or you do not know which application is locking your system, restart the computer: 1 Click the Start button. 2 Select Turn Off Computer, and then Turn off in the dialog box that appears. Hardware Guide Hardware Guide Getting help . If the above method does not work, press the power button and hold it for at least four seconds. This 83 nNturns off the power, risking the loss of unsaved data. Then unplug the notebook from the mains. . If your computer locks up while playing a disc, stop the disc by pressing the eject button on the disc drive, then restart your computer. . If the message Application not responding appears, click End Now. Please be warned that you will lose unsaved data. . If this happens regularly: . Contact the software publisher or designated prov...