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. Keep your computer away from magnets. . Do not place your computer in a location subject to mechanical vibration or in an unstable position. . Do not move your computer while the power is on. . Do not turn off the power or restart your computer while reading or writing data to the hard disk. . Do not use your computer in a place subject to extreme changes in temperature. . If the hard disk is damaged, the data cannot be restored. 107107nN Precautions On Updating Your Computer Confirm that the latest updates have been installed on your computer using the following software applications so that the computer can run more efficiently. To confirm that they have been installed on the computer, follow these steps for each software: . Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. . VAIO Update 3 Click Start, All Programs, VAIO Update 3, and VAIO Update Options and then follow the on-screen instructions. If you have not yet installed the latest updates, install them with these software. To download and install the updates on the computer, the computer must be connected to the Internet. For information on how to connect the computer to the Internet, see Using the Internet (page 53). 108108nN Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link. . Computer (page 109) . System Security (page 116) . Battery (page 117) . Internet (page 119) . Networking (page 121) . Optical Discs (page 124) . Display (page 128) . Printing (page 132) . Microphone (page 133) . Mouse (page 134) . Speakers (page 135) . Touch Pad (page 136) . Keyboard (page 137) . Floppy Disks (page 138) . Audio/Video (page 139) . Memory Stick Media (page 140) . Peripherals (page 141) 109109nN Troubleshooting Computer What should I do if my computer does not start? . Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. . Make sure the battery pack is installed properly and charged. . Make sure the floppy disk drive (if applicable) is empty. . If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. . If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display for more information. . Disconnect the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, reattach the AC adapter, and then press the power button to turn on your computer. . Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. . Remove any extra memory modules you may have installed since purchase. . Check that you are using the supplied Sony AC adapter. For your safety, use only genuine Sony rechargeable battery packs and AC adapter, which are supplied by Sony for your VAIO computer. 110110nN Troubleshooting What should I do if a BIOS error appears when I turn on my computer? If the message "Press
Notebook - VGN-N31M_W (1.02 mb)
Notebook - VGN-N31S_W (1.02 mb)
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