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Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: 1 Right-click on the desktop and select Screen resolution. 2 Click Advanced settings. 3 Click the Monitor tab. 4 Select True Color (32 bit) under Colors. . Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause unsuccessful playback/display or unstable system operations. Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen savers have been found to even change the display resolution and colors. . Depending on your model, dropped frames may occur during Blu-ray Disc playback while the computer is running on battery power, because the refresh rate may automatically change to a lower rate for power conservation purposes. If this occurs, follow these steps to change the screen refresh rate: 1 Right-click on the desktop and select Screen resolution. 2 Click Advanced settings. 3 Click the Monitor tab. 4 Change the screen refresh rate under Screen refresh rate in the monitor settings. Troubleshooting > Display n179 N What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP compliant display. See Connecting a TV with an HDMI Input Port (page 99) or Connecting a Computer Display or a Projector (page 96) for more information. Why doesn't my screen display a video? . If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback. See Selecting Display Modes (page 101) for changing the display output. Alternatively, you can press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 34) for more information. . The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the resolution of the LCD screen. To change the screen resolution, follow these steps: 1 Right-click on the desktop and select Screen resolution. 2 Click the drop-down list next to Resolution. 3 Move the slider up to increase or down to decrease the screen resolution. . You can check the total amount of the graphics and video memory available. Right-click on the desktop, select Screen resolution, and click Advanced Settings and the Adapter tab. The displayed value may be different from the actual amount of memory on your computer. Troubleshooting > Display n180 N What should I do if my screen is dark? . Press the Fn+F6 keys to brighten your computer screen. . Blocking the ambient light sensor turns your screen dark. Make sure that the sensor is unblocked. What should I do if the external display remains blank? Press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 34) for more information. How do I run Windows Aero? To run Windows Aero, follow these steps: 1 Right-click on the desktop and select Personalize. 2 Select your desired theme from Aero Themes. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support. Troubleshooting > Printing n181 N Printing What should I do if I cannot print a document? . Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. . Make sure your printer is compatible with the Windows operating system installed on your computer. . You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information. . If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart the computer. . If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Follow these steps: 1 Click Start and Devices and Printers. 2 Right-click the printer icon and select Properties. 3 Click the Ports tab. 4 Click to cancel the Enable bidirectional support check box. 5 Click OK. This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel. When your printer is connected to the optional docking station*, check to see if the docking station is connected to an AC power source. * Available only for models with a docking station connector. See the specifications to find out whether your model is equipped with the docking station connector. Troubleshooting > Microphone n182 N Microphone What should I do if my micro...
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