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Contents
Dell Dock (Optional). . . . . . . . . . . . . . . . . 54
Restoring Your Operating
Dell Stage (Optional) . . . . . . . . . . . . . . . . 55
System . . . . . . . . . . . . . . . . . . . . . . . . .72
Solving Problems . . . . . . . . . . . . . . . .57
System Restore . . . . . . . . . . . . . . . . . . . . . 73
Dell DataSafe Local Backup. . . . . . . . . . . 74
Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . 57
System Recovery Media . . . . . . . . . . . . . . 76
Touch Screen Problems . . . . . . . . . . . . . . 58
Dell Factory Image Restore . . . . . . . . . . . 77
Network Problems . . . . . . . . . . . . . . . . . . 59
Power Problems . . . . . . . . . . . . . . . . . . . .60
Getting Help. . . . . . . . . . . . . . . . . . . . 79
Memory Problems . . . . . . . . . . . . . . . . . . 61
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Lockups and Software Problems . . . . . . 62
DellConnect . . . . . . . . . . . . . . . . . . . . . . .80
Using Support Tools . . . . . . . . . . . . . 64
Online Services . . . . . . . . . . . . . . . . . . . . . 81
Dell Support Center . . . . . . . . . . . . . . . . .64
Automated Order‑Status Service . . . . . .82
My Dell Downloads . . . . . . . . . . . . . . . . . 65
Product Information. . . . . . . . . . . . . . . . .82
System Messages . . . . . . . . . . . . . . . . . . . 65
Returning Items for Repair Under
Hardware Troubleshooter . . . . . . . . . . . . 67
Warranty or for Credit . . . . . . . . . . . . . . .83
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . 67
Before You Call . . . . . . . . . . . . . . . . . . . . . 85
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 87
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Notebook - XPS 17 L701X (1.09 mb)