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Owner’s Record The model and serial numbers are located on the back of the player. Record them in the space provided below. Refer to these numbers in the spaces whenever you call upon your Sony dealer regarding this product. Model No. __________________________ Serial No. __________________________ The player cannot charge the battery. . The USB cable is not connected to a USB connector on your computer properly. . Disconnect the USB cable, and then reconnect it. . Use the supplied USB cable. . The battery is charged in an ambient temperature out of the range of 5 °C (41°F) to 35 °C (95°F). . Charge the battery in an ambient temperature of 5 °C (41°F) to 35 °C (95°F). . The computer is not on. . Turn on the computer. . Your computer has entered Sleep or Hibernate status. . Release the computer from Sleep or Hibernate status. [Connecting] or [Connected USB (MTP)] does not appear when connected to the computer with the supplied USB cable. . The computer is running another software other than the one used for transferring. . Disconnect the USB cable, wait a few minutes, and reconnect it. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable. . [Connecting] or [Connected USB (MTP)] may not appear on the player, depending on the software environment that is running on your computer. . Activate Windows Media Player, or Windows Explorer. . The USB connector on your computer may have a problem. . Connect the player to another USB connector on your computer. . The player is in the status of recording or record pause. . Your computer does not recognize the player in the status of recording or record pause. When double- clicking [Setup. exe] to install the bundled software, [Setup.exe] does not execute, and the Properties window opens. . Install the bundled software after installing Windows Media Player 11. For details on Windows Media Player 11, refer to the following web site: To initialize (format) the player You can format the built-in flash memory of the player. If the memory is formatted, all files including the Operation Guide (PDF file) will be erased and all setting values returned to their defaults. Be sure to verify the files stored in memory prior to formatting, and then export any necessary files to the hard disk of your computer or other device beforehand. 1 Press and hold the BACK/HOME button until the [Home] menu appears. 2 Select [Settings] – [Common Settings] – [Format] – [Yes] – [Yes] in this order. Press the ./././. button to select the item, and then press the . button to confirm. When initialization finishes, [Memory formatted.] appears. Note .Do not format the built-in flash memory using Windows Explorer. If you format the built-in flash memory, format it on the player. [Connecting] or [Connected USB (MTP)] does not appear when connected to the computer with the supplied USB cable. . The remaining battery power is insufficient. . Charge the battery by connecting the player to a running computer for at least 5 minutes. . The USB cable is not connected to a USB connector on your computer properly. . Disconnect the USB cable, and then reconnect it. . Use the supplied USB cable. . A USB hub is being used. . Connecting the player via a USB hub may not work. Connect the player directly to your computer using the supplied USB cable. The player becomes unstable while it is connected to the computer. . A USB hub or USB extension cable is being used. . Connecting the player via a USB hub or extension cable may not work. Connect the player directly to your computer using the supplied USB cable. Printed on 70% or more recycled paper. ...
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