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To relight, touch any controls pad again, or unlatch and relatch door. Noise Some of the sounds you • Detergent cup opening. will hear are normal • The motor stopping during the drying period. • Water draining out of the tub immediately after you touch START/RESET pad. • Drying fan running for 2–4 hours after CLEAN light is illuminated (Top Control Panel models only). Utensils are not secure • Make sure everything is secured in in the rack or something dishwasher. small has dropped into the rack Motor hums • Dishwasher has not been used on a regular basis. If you do not use your dishwasher often, run a RINSE ONLY cycle once every week. This will help keep the seal moist. Detergent left in Dishes are blocking the • Reposition the dishes. dispenser cups detergent cups Water standing in the This is normal • A small amount of clean water around the bottom of the tub outlet on the tub bottom at the back of the tub keeps the water seal lubricated. Water won’t pump out Drain is clogged • If you have an air gap, clean it. of the tub • Check to see if your kitchen sink is draining well. If not, you may need a plumber. • If the dishwasher drains into a disposer, run disposer clear. Suds Correct detergent • Use only automatic dishwasher detergents wasn’t used to avoid sudsing. Cascade®, Cascade Complete® and Electrasol® dishwasher detergents have been approved for use in all Monogram dishwashers. • To remove suds from the tub, open the dishwasher and let suds dissipate. Add 1 gallon of cold water to the tub. Pump out water by starting any cycle and then resetting the unit after 10 seconds. See Control Panel section. Repeat if necessary. Rinse agent was spilled • Always wipe up rinse agent spills immediately. Stained dishwasher Detergent with colorant • Some detergents contain colorant (pigment parts was used or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Cascade®, Cascade Complete® and Electrasol® dishwasher detergents have been approved for use in all Monogram dishwashers. Some tomato-based foods • Use of the RINSE ONLY cycle after adding can stain the dish to the load can decrease the level of staining. • GE also recommends Cascade® Plastic Booster™ to help remove these types of stains. Before You Call For Service Dishwasher Questions? Use this problem solver Before You Call For Service Dishwasher PROBLEM POSSIBLE CAUSE WHAT TO DO Questions? Use this problem solver Dishes and flatware not clean Low inlet water temperature Water pressure is temporarily low Air gap is clogged Improper rack loading • Make sure inlet water temperature is correct (see Using the Dishwasher section). • Run water at the nearest faucet prior to starting the diswasher to insure optimal water temperature. • Turn on a facucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. • Clean air gap. • Make sure large dishware does not block the detergent dispenser or the wash arms. • Glasses and dishes must face the spray arms. Spots and filming on glasses and flatware Extremely hard water Low inlet water temperature Overloading the dishwasher Improper loading Old or damp powder detergent Rinse agent dispenser empty Too little detergent • Use Jet Dry® or Cascade Rinse Aid® rinse agent to remove spots and prevent new film buildup. • Install water softener. • To remove stubborn spots and pre-existing film from glassware: 1Remove all metal utensils from the dishwasher. 2Do not add detergent. 3Select the COOKWARE cycle. 4Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash. 5Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher. 6Close the door and allow to complete the cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar. Cloudiness on glassware Combination of soft water and too much detergent Water temperature entering the dishwasher exceeds 150°F (66°C) • This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get it clean. • Lower the water heater temperature. Black or gray marks on dishes Aluminum utensils have rubbed against dishes • Remove marks with a mild, abrasive cleaner. Before You Call For Service Dishwasher PROBLEM POSSIBLE CAUSE WHAT TO DO Questions? Use this problem solver Yellow or brown film on inside surfaces Tea or coffee stains An overall yellow or brown film can be caused by iron deposits in water • Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. CAUTION: Before cleaning interior, wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns. • A special filter in the water supply line is the onl...

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