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Check inner compartment and remove any foreign objects. Place cover in the original position, press down and engage. Troubleshooting Experience has shown that you can rectify most faults which occur in daily operation without calling customer service. Obviously this will save on costs and ensure that the machine is quickly available again. The following overview should help you locate the causes of faults which may occur. Warning If fault code (E01 to E30) is indicated on the digital display 10 , first disconnect the appliance from the power supply. You can rectify certain faults yourself (see following fault description), for all other faults please contact customer service and state the indicated fault E:XX. Warning Remember: Repairs may be carried out by technicians only. If a component has to be replaced, ensure that only original spare parts are used. Improper repairs or use of non-original spare parts may cause considerable damage and put the user at considerable risk. Install filters. en ... when the appliance is switched on The appliance does not start. The mains fuse has tripped. The appliance plug has not been inserted. The appliance door has not been shut properly. ... on the appliance Lower spray arm rotates sluggishly. Spray arm blocked. ... changing settings A setting cannot be changed, a programme starts. Wrong programme button pressed. Terminate the programme (see chapter entitled “Terminating the programme (Reset)”) and start all over again. You did not wait until programme ended. Cover on the detergent dispenser cannot be closed. Detergent dispenser overfilled or mechanism blocked by sticky detergent residue. Detergent residue in the detergent dispenser. Dispenser was damp when filled. “check water supply” 7 display lights up. Tap turned off. Water supply interrupted. Supply hose kinked. Filter in the water supply blocked. Switch off the appliance and pull out the mains plug. Turn off the tap. Clean filter in the supply hose. Reconnect power supply. Turn on the tap. Switch on the appliance. Water is left in the appliance at the end of the programme. (E24) Waste water hose is blocked or kinked. (E25) Waste water pump blocked, cover on the waste water pump is not locked in position (see Maintenance and Care). Filters blocked. The programme has not yet ended. Wait until programme ends (digital display indicates 0:00) or implement the ”Reset” function. Refill indicator for salt 8 and/or rinse-aid 9 is not lit. Refill indicator/s switched off. Adequate salt/rinse-aid available. en ... during the wash cycle Unusual foam formation Handwash liquid in the rinse aid dispenser. Spilled rinse-aid causes excessive frothing, therefore please remove with a cloth. Appliance stops during the wash cycle. Power supply interrupted. Water supply interrupted. Knocking/rattling noise during rinsing Spray arm is striking utensils. Utensils not arranged correctly. Filling valves making striking noises Caused by the installation of the water line and has no effect on the function of the machine. Remedial action is not possible. ... on the utensils Food residue on the utensils. Utensils placed too closely together, utensils basket overfilled. Too little detergent. Rinse programme too weak. Spray arm rotation obstructed. Spray arm nozzles blocked. Filters blocked. Filters incorrectly inserted. Waste water pump blocked. Top basket on right and left not set to same height. Tea or lipstick residue is not completely removed. Detergent has inadequate bleaching effect. Too low rinsing temperature. Too little/unsuitable detergent White stains on the utensils/glasses remain milky. If phosphate-free detergents are used with hard tap water, white deposits may be deposited more easily on utensils and the container walls. Too little/unsuitable detergent. Too weak programme selected. No/too little rinse-aid. No/too little salt. Water softening system set to the wrong value. Salt dispenser lock not fastened. Contact the detergent manufacturer, in particular if: the utensils are very wet at the end of the programme. limescale forms. Dull, discoloured glasses, film cannot be washed off. Unsuitable detergent. Glasses not dishwasher-proof. Streaks on glasses and cutlery, glasses have metallic appearance. Too much rinse-aid. Plastic parts discoloured. Too little/unsuitable detergent. Too weak programme selected. Rust spots on the cutlery. Cutlery not rust-resistant. Salt content in the rinsing water too high, as salt dispenser lock not fastened firmly or salt was spilled while being refilled. Utensils not dry. Appliance door opened too early and utensils taken out too early. Programme selected without drying. Too little rinse-aid. en Customer service If you are unable to rectify the fault, please contact your customer service. Your nearest customer service centre can be found in the customer service list. When calling customer service, please quote the appliance number (1) and the FD number (2) which can be found on the rating plate 32...
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