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Proceed as follows: First, always disconnect the appliance from the power supply. Ladle out as much water as possible. Remove the filters 25 . Undo the screw in the cover (Torx T 20) and remove the cover. Inspect the inside and remove any obstructions that you find. Re-insert the cover and screw down. Re-insert the filters and screw down. Torx T20 2 1 Fault finding Resolving minor problems yourself Experience has shown that you can resolve most problems that arise during normal daily usage yourself, without having to call out a service engineer. Not only does this save costs, but it also means that the appliance is available for use again that much sooner. The following list of common occurrences and their remedies should help you identify the causes of most problems. Attention Remember: Repairs may be carried out by a technician only. If a component has to be replaced, ensure that only original spare parts are used. Improper repairs or use of non-original spare parts may cause considerable damage and put the user at considerable risk. Problems ... ... when the appliance is switched on Appliance does not start up Fault with fuse in mains electricity supply. Plug not inserted in wall socket. Appliance door not closed properly. Programme button has not been pressed. Water tap not turned on. en Blocked strainer in water intake hose. The strainer is situated in the Aquastop or supply-hose connection. ... with the appliance itself Lower spray arm rotates with difficulty Spray arm is blocked by small items or food remains. Lid in detergent compartment cannot be closed Detergent compartment has been overfilled. Mechanism is clogged with remnants of detergent. Indicator lamps do not extinguish after washing has finished. Indicator lamps do not extinguish after washing has finished Main switch is still set to ON. Remnants of detergent stuck inside dispenser Compartment was damp when it was filled up with detergent. Compartment must be dry before detergent is added. Water remains inside appliance after programme has ended Blockage or kink in drainage hose. Pump is jammed. Filters are blocked. The programme is still running. Wait for the programme to end (programme-end display will illuminate). Perform “Reset” function. ... during washing Unusual amount of foam is created Normal washing up liquid has been poured into the rinse-aid container. Remove any spilled rinse aid with a cloth as it could otherwise lead to excessive foaming during the next washing cycle. Appliance stops suddenly while washing is taking place Cut in electricity supply to appliance. Water supply has been interrupted. Knocking sound can be heard while washing is taking place A spray arm is knocking against the dishes inside the appliance. Rattling sound can be heard while washing is taking place Crockery has not been stacked properly inside the appliance. Knocking sound coming from inlet valves This is caused by the way the water pipes have been laid and it has no effect upon the way the appliance functions. There is no remedy for this. en ... with the dishes, cutlery, etc. Remnants of food are stuck to the dishes, cutlery, etc. Dishwasher was not loaded properly. Jets of water could not reach all parts of the dishes, etc. Too many items in the rack. Items in the rack were touching each other. Not enough detergent was added to dispenser. Selected wash programme was not intensive enough. Rotation of spray arm was obstructed by dish, etc. Nozzles in spray arm are blocked by remnants of food. Filters are blocked. Filters have been incorrectly fitted. Waste-water pump is jammed. Plastic items are discoloured Not enough detergent was added to dispenser. Detergent has insufficient bleaching properties. Use a detergent containing a chemical bleaching agent. White stains are left on crockery, glasses have a milky appearance Not enough detergent was added to input compartment. Amount of rinse-aid was set too low. Although water is quite hard, no salt has been put in appliance. Water softener was set too low. Lid on salt container is not screwed tight. If you used a phosphate-free detergent, try a detergent containing phosphates and compare results. Dishes, cutlery, etc. have not been dried Selected programme did not include drying function. Amount of rinse-aid was set too low. Items were removed from dishwasher too soon. Glasses have a dull appearance Amount of rinse-aid was set too low. Tea stains or traces of lipstick have not been completely removed Detergent does not have a sufficient bleaching effect. Washing temperature was set too low. Traces of rust on cutlery Cutlery is not sufficiently rustproof. Salt content in washing water is too high. Lid on salt container is not screwed tight. Too much salt was spilt while filling container. Glasses become clouded and discoloured; coating cannot be wiped off Unsuitable detergent was used. Glasses are not dishwasher-proof. Smears left behind on glasses and cutlery; glasses have acquired a metallic appearance A...