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Do not install dual stripheaters (GRA-XXD, GRAH-XXD, GRAL-XXD & GRAHL-XXD Series) above non-metallic surface. Install all non-dual strip heaters sothere is a minimum distance of 3" (76 mm) from a non-metallic wall or adjacent surface. To avoid any injury or damage to the unitwhen using chains for installation, the chains must have sufficient strength and be securely fastened, or the unit could becomeloose or fall. Do not place anything on top ofwarmers supported by chains. To avoid any injury or damage all electricalconnections must be in accordance with local electrical codes and any other applicable codes. Connections should bemade by a qualified, licensed electrician. To avoid any injury or damage to the stripheater turn the power OFF at the disconnectswitch/circuit breaker and allow to coolbefore performing any maintenance. If service is required on this unit, contact your Authorized Hatco Service Agent, orcontact the Hatco Service Department at 800558- 0607 or 414-671-6350; fax 800-690-2966 or International fax 414-671-3976. This product has no “user” serviceable parts. To avoid damage to the unit or injuryto personnel, use only Authorized Hatco Service Agents and Genuine Hatco Replacement Parts when service is required. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Someaftermarket or generic replacement parts donot have the characteristics that will allow them to operate safely in Hatco equipment. Itis essential to use Hatco Replacement Partswhen repairing Hatco equipment. Failure touse Hatco Replacement Parts may subjectoperators of the equipment to hazardouselectrical voltage, resulting in electricalshock or burn. 1 Form No. GRM-0707 IMPORTANT SAFETY INFORMATION CAUTIONS Standard and approved manufacturing oils will smoke up to 30 minutes during initial start-up. This is a temporary condition. To assure safe operation, operate unit without food product until smoke dissipates. Some exterior surfaces on the unit will get hot. Use caution when touching these areas to avoid injury. To prevent unit failure do not add a decorative soffit to hide a pass-through mounted Glo-Ray Strip Heater. Strip Heaters with incandescent lights that require a circuit breaker larger than 20 amps must have a separate circuit breaker for the incandescent lights that is 20 amps or less. To assure safe and proper operation refer to Installation Clearance Requirements listed in this manual. Installation of two or more single units with less than 3" (76 mm) between housings may result in premature failure of component parts. Unit is not moisture proof. Spacing of at least 16" (406 mm) is required for all units mounted over a steam table. MODEL DESIGNATION NOTICE Use only non-abrasive cleaners. Abrasive cleaners could scratch the finish of your unit, marring its appearance and making it susceptible to dirt accumulation. To prevent premature failure to components the Remote Control Box (RMB) must be installed outside the strip heater heat zone. Heat damage to countertop material such as Corian® and similar products (other than stainless steel) is not covered under the Hatco warranty. Contact the manufacturer of the base material for temperature limits and application information before installing the unit. GRA H L-24 D GLO-RAY Dual Strip Heater Housing Type Length in InchesA-Aluminum Incandescent Light N-Narrow Powder-Coated Steel No Character-Stainless Steel Housing High Wattage Figure 1. Model Designation Form No. GRM-0707 2 Hatco Glo-Ray® Infrared Strip Heater keep hot foods at optimum serving temperatures longer. Foods do not dry out or become discolored; even the most delicate dishes hold that “just-prepared” look. The Glo-Ray pre-focused heat pattern directs heat from a tubular element to bathe the entire holding surface. Hatco Glo-Ray® Strip Heater can be ordered in standard or high wattage configurations, aluminum housings in lengths of 18" (457 mm) to 144" (3658 mm), stainless steel housings in lengths of 24" (610 mm) to 96" (2438 mm) or narrow design housings in lengths of 18" (457 mm) to 72" (1829 mm). All Strip Heaters have several mounting options and switch locations. Optional infinite control switches, remote control enclosures, incandescent lighting and breath protectors are available. The Glo-Ray dual models allow for side by side mounting of two or more strip heaters installed (with a required 3" (76 mm) or 6" (152 mm) spacer), to provide a wider holding area. 3 Form No. GRM-0707 MODEL DESCRIPTIONS Figure 2. GRA-24 Model CAUTION - HOT GLO-RAY Foodwarmer HATCO CORP. MILWAUKEE, WI U.S.A. ON OFFO PARTS & SERVICE ASSISTANCE WWW.HATCOCORP.COM 800-558-0607 Figure 3. GRAHL-24 Model CAUTION - HOT GLO-RAY Foodwarmer HATCO CORP. MILWAUKEE, WI U.S.A. ON OFFO PARTS & SERVICE ASSISTANCE WWW.HATCOCORP.COM 800-558-0607 Figure 4. GRA-24D Model CAUTION - HOT GLO-RAY Foodwarmer HATCO CORP. MILWAUKEE, WI U.S.A. ON OFF O PARTS & SERVICE ASSISTANCE WWW.HAT COCORP.COM 800-5...

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