valutazioni - 5, GPA: 4.2
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Facilità d'uso
If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable. Condition Possible cause Suggested solutions Pages print, but are blank. The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. See page 8.3. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, Contact a service representative. such as the controller or the board, may be defective. An error When the USB Change the USB mode to Slow. To do so, occurs mode is set to follow these step: repeatedly Fast, some PC when you users may 1 Press Menu until Machine Setup are printing experience poor appears on the top line of the with the USB display. USB connection. communication. 2 Press the scroll button ( or ) until USB mode appears and press Ok. 3 Press the scroll button ( or ) until Slow appears and press Ok. 4 Press Stop/Clear to return to standby mode. The wrong Check the application’s printer selection printer driver menu to ensure that your machine is was selected. selected. The software Try printing a job from another application is application. malfunctioning. The operating Exit Windows and reboot the computer. system is Turn the machine off and then back on malfunctioning. again. 9.6 Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded If a vertical white streak or faded area appears on print the page: AaBbCc • The toner supply is low. You may be able to temporarily extend the toner cartridge life. See AaBbCc AaBbCc AaBbCc AaBbCc page 8.3. If this does not improve the print quality, install a new toner cartridge. • The paper may not meet paper specifications; for example, the paper is too moist or too rough. See page 3.2. • If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the Software Section and page 2.6, respectively. • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. See page 8.2. • The surface of the LSU part inside the machine may be dirty. Clean the LSU. See page 8.2. Toner specks • The paper may not meet specifications; for example, the paper is too moist or too rough. See page 3.2. • The transfer roller may be dirty. Clean the inside Bb of your machine. See page 8.1. BbBb • The paper path may need cleaning. See page 8.2. Dropouts If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try AaBbCc reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See page 3.2. • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. • If these steps do not correct the problem, contact a service representative. Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: AaBbCc • The drum inside the toner cartridge has probably been scratched. Remove the toner cartridge and AaBbCc install a new one. See page 8.4. AaBbCc AaBbCc If white vertical streaks appear on the page: AaBbCc • The surface of the LSU part inside the machine may be dirty. Clean the LSU (see page 8.2). Gray background If the amount of background shading becomes unacceptable: AaBbCc • Change to a lighter weight paper. See page 3.2. AaBbCc • Check the machine’s environment: very dry (low AaBbCc AaBbCc humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading. AaBbCc • Remove the old toner cartridge and install a new one. See page 8.4. Toner smear • Clean the inside of the machine. See page 8.1. • Check the paper type and quality. See page 3.2. • Remove the toner cartridge and install a new one. See page 8.4. Vertical repetitive If marks repeatedly appear on the printed side of defects the page at even intervals: • The toner cartridge may be damaged. If a AaBbCc repetitive mark occurs on the page, print a AaBbCc cleaning sheet several times to clean the toner AaBbCc AaBbCc cartridge; see page 8.2. After the printout, if you still have the same problems, remove the toner cartridge and install a new one. See page 8.4. AaBbCc • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. • If you use inferior quality paper; see page 8.2. AaBbCcAaBbCcAaCcAaCcAaCc 9.7 Troubleshooting Condition Suggested solutions Background Background scatter results from bits of toner scatter randomly distri...
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