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3 “CLEAN DRUM” appears on the bottom line of the display. Press Mode/Enter (Enter on SCX-5115). 4 The machine prints out a cleaning page. Toner particles on the drum surface are affixed to the paper. Repeat this process three or four times. Replacing the Drum Cartridge The useful life of the drum cartridge is approximately 15,000 copies. The LCD displays “DRUM WARNING” when the drum is near the end of life. Approximately 1,000 more copies can be made, but you should have a replacement drum cartridge in stock. When “DRUM EMPTY” is displayed, the machine will stop operating until the drum cartridge is replaced. To replace the drum cartridge: 1 Open the side cover, then the front cover. The side cover is open before opening the front cover. 7.8 MAINTENANCE 2 Turn the cartridge locking lever upwards to unlock the toner cartridge, then pull the toner cartridge out. NOTE: The toner cartridge must be removed to replace the drum cartridge. 3 Pull the used drum cartridge out. NOTE: Help the environment by recycling your used drum cartridge. Refer to the recycling brochure packed with the drum cartridge for details. 7 MAINTENANCE 7.9 4 Unpack the new drum cartridge and slide it into place, making sure not to touch the surface of the drum. 5 Reinstall the toner cartridge, and then lock the lever. NOTE: If your machine automatically recognises the replaced cartridge, you can skip steps 6 and 7. 6 Close the front cover and the side cover. The LCD displays “NEW DRUM? 1.YES 2.NO”. 7 Select “YES” by pressing 1. The machine returns to Standby mode. If the drum cartridge does not work properly and you have to replace it with a new one before “DRUM WARNING” or “DRUM EMPTY” may appears on the display, replace the drum cartridge as described above then take the following steps to reset the drum counter: 1 Press Menu/Exit then Maintenance from the one-touch dial keypad. 7.10 MAINTENANCE SCX-5115 users should press Menu then press or until “MAINTENANCE” appears on the top line. 2 Use or until “NEW DRUM” appears on the bottom line of the display, and press Mode/Enter (Enter on SCX5115). 3 “NEW DRUM UNIT?” appears on the top line and “1.YES 2.NO” appears on the bottom line. Press 1 to select “1.YES.” NOTE: If you do not reset the counter, “DRUM WARNING” or “DRUM ENPTY” may appear before the current drum cartridge’s time is up. Consumables and Replacement Parts From time to time, you will need to replace the toner and drum cartridges, roller, and fuser unit to maintain top performance and to avoid print quality problems and paper feed problems resulting from worn parts. The following items should be replaced after you have printed a specified number of pages. See the table below. Items Yield(Average) ADF Rubber Pad 20,000 ADF Roller 50,000 Paper Feeding Roller 75,000 Transfer Roller 75,000 Fuser Unit 75,000 7 To purchase the consumables and replacement parts, contact your local Samsung dealer or outlet you bought your machine from. We strongly recommend that items be installed by a trained service professional, except for the print cartridge. MAINTENANCE 7.11 MEMO 7.12 MAINTENANCE 8 8 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Document Jams • Paper Jams • LCD Error Messages • Solving Problems Document Jams If a document jams while it is feeding through the ADF, “DOCUMENT JAM” appears on the display. Details for clearing the three types of document misfeeds are given below. Input Misfeed 1 Open the ADF top cover. 2 Pull the document gently to the right and out of the ADF. 3 Close the ADF top cover. Then place the documents back into the ADF. NOTE: To prevent document jams, use the document scanner glass for thick, thin or mixed documents. 8.2 TROUBLESHOOTING Exit Misfeed 1 Open the document cover and turn the release knob to remove the misfed documents from the exit area. 2 Close the document cover. Then place the documents back into the ADF. Roller Misfeed 1 Open the document cover. 2 Turn the release knob so that you can easily seize the misfed document, and remove the document from the ADF or the feed area by carefully pulling it rightwards using both hands. 83 Close the document cover. Then place the documents back into the ADF. TROUBLESHOOTING 8.3 Paper Jams If paper jams occur, “PAPER JAM” appears on the display. Follow the steps below to clear the jam. To avoid tearing the paper, pull the jammed paper out gently and slowly. Paper Feed Area If the paper jammed in the feed area, “PAPER JAM0” appears in the display. 1 Pull the paper cassette open. After you pull it out completely, lift the front part of the cassette slightly up to release the cassette from the machine. 2 Remove the jammed paper by gently pulling it straight out. Once you remove the jammed paper here, open the side cover and then close it to clear the “PAPER JAM” message on the display. 8.4 TROUBLESHOOTING If there is any resistance, and the paper does not move immediately when you pull...