valutazioni - 4, GPA: 3.8
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Images are not clear. The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences. The printed billing paper is curled. The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences , click Paper tab, and set type to Thick. 1526. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to 1526. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge. • The paper may not meet paper specifications; for example, the paper may be too moist or rough. • If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine. • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative. The top half of the paper is printed lighter than the rest of the paper The toner might not adhere properly to this type of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled. Printing quality problems 1536. Troubleshooting Printing quality problems 1536. Troubleshooting Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine. AaBbCc AaBbCc • The paper path may need cleaning. Contact a service representative. AaBbCc AaBbCc AaBbCc Dropouts If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. AaBbC AaBbC • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of AaBbC paper. AaBbC • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or AaBbC brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick. If these steps do not correct the problem, contact a service representative. White Spots If white spots appear on the page: • The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative. Printing quality problems 1546. Troubleshooting Printing quality problems 1546. Troubleshooting Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one. If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative. Black or color background If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. • Remove the old toner cartridge and install a new one. Toner smear • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and install a new one. Printing quality problems 6. Troubleshooting 155 Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one. • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages...
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