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Understanding display messages 994. Troubleshooting Understanding display messages 994. Troubleshooting Message Meaning Suggested solutions • Replace new toner • End of life. Replace with new toner cartridge The indicated toner cartridge has reached its estimated cartridge life. The machine might stop printing. Replace the toner cartridge (see "Replacing the toner cartridge" on page 61) Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/ IEC 19752. The number of pages may be affected by the percentage of image area, operating environment, printing interval, media type and media size. Some amount of toner may remain in the cartridge even when red LED is turns on and the printer stops printing. • Shake toner cart. • Shake toner cartridge and then install. Toner is not evenly distributed. Redistribute the toner (see "Redistributing toner" on page 59). • Toner Not Compatible • Toner cartridge is not compatible. Check guide. The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine. Understanding display messages 1004. Troubleshooting • Toner not installed • Toner cartridge is not installed. Install it. The toner cartridge is not installed or the CRUM (Consumer Replaceable Unit Monitor) in the cartridge is not properly connected. Reinstall the toner cartridge two or three times. If the problem persists, call for service. Message Meaning Suggested solutions Understanding display messages 1004. Troubleshooting • Toner not installed • Toner cartridge is not installed. Install it. The toner cartridge is not installed or the CRUM (Consumer Replaceable Unit Monitor) in the cartridge is not properly connected. Reinstall the toner cartridge two or three times. If the problem persists, call for service. Message Meaning Suggested solutions Understanding display messages 1014. Troubleshooting Tray-related messages Network-related messages • [Tray type] cassette Out • [Tray type] cassette is pulled out. Insert it properly. The tray is not properly inserted. Close the tray. Message Meaning Suggested solutions Understanding display messages 1014. Troubleshooting Tray-related messages Network-related messages • [Tray type] cassette Out • [Tray type] cassette is pulled out. Insert it properly. The tray is not properly inserted. Close the tray. Message Meaning Suggested solutions Message Meaning Suggested solutions • Output bin full • Too much paper in output bin [number]. Remove printed paper Too much paper in the output tray. Remove the printed paper. • Paper Empty in There is no paper in Load paper in the tray [Tray type] the tray. (see "Loading paper in • Paper is empty the tray/ optional tray" in [Tray type]. on page 34). Load paper. • [Tray type] Not The tray is not Install the tray (see installed installed. "Loading paper in the • [Tray type] is tray/ optional tray" on not installed. page 34). Install the tray. Message Meaning Suggested solutions • IP Conflict The network IP Check the IP address • This IP addrress conflicts with that of other system. address you have set is being used by someone else. and reset it if necessary (see Advanced Guide). Check it. • 802.1x Network Fail to authenticate. Check the network Error authentication • 802.1x Network Error. Contact the protocol. If the problem persists, Admin. contact your network administrator. Understanding display messages 1024. Troubleshooting Error-related messages Error: • #A1-1110 • #A1-2110 (T) There is a problem with a motor. Turn off then on. If the problem persists, call for service. Error: • #A2-1210 • #A2-2110 • #A2-2410 There is a problem with a fan. Error: • #A3-3211 • #A3-3212 • #A3-3311 • #A3-3312 • #A3-3411 • #A3-3412 There is a problem with a sensor. Turn off then on. If the problem persists, call for service. Message Meaning Suggested solutions Understanding display messages 1024. Troubleshooting Error-related messages Error: • #A1-1110 • #A1-2110 (T) There is a problem with a motor. Turn off then on. If the problem persists, call for service. Error: • #A2-1210 • #A2-2110 • #A2-2410 There is a problem with a fan. Error: • #A3-3211 • #A3-3212 • #A3-3311 • #A3-3312 • #A3-3411 • #A3-3412 There is a problem with a sensor. Turn off then on. If the problem persists, call for service. Message Meaning Suggested solutions Message Meaning Suggested solutions Error: The machine cannot Reinstall the optional • #H1-1230 communicate with tray(s). If the problem • #H1-1253 the optional tray. persists, call for service. • #H1-1330 • #H1-1353 • #H1-1430 • #H1-1453 • #H1-1530 • #H1-1553 Error: •#C1-1311 •#C1-1330 Toner is not evenly distributed. Redistribute the toner and install toner cartridge again (see "Redistributing toner" on page 59). Error: Imaging unit is not Install imaging unit again. •#C3-1312 installed. •#C3-1315 •#C3-1320 •#C3-1330 Understanding display messages 1034. Trou...
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