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After first-time use, recharge the battery for at least 18 hours after each use. Never charge the battery longer than 30 hours. Check all connectors. Make sure the battery connector is tightly plugged into the charger connector, and that the charger is plugged into the wall. Make sure power flow to the wall outlet is “ON”. Overcharged battery Do not charge the battery longer than 30 hours. If you suspect that your battery is damaged as a result of overcharging, contact your local Power Wheels® authorized service center. They can test your battery for you. Battery is old and will not accept full charge Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on use conditions. Replace the battery with a Power Wheels® 6 volt battery. For best performance, do not use substitute parts. Wrong type or improperly installed fuse Make sure that the battery has a properly installed Power Wheels® 25 amp fuse before charging. For best performance, do not use substitute parts. Driving conditions are too stressful Use only on gentle inclines or slopes of 10° or less. Extreme temperatures can also affect run time. If the driving conditions are too stressful, the fuse in the battery may blow. Remove the fuse from the battery and check to see if it has blown. Replace a blown fuse with a Power Wheels® 25 amp fuse. Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been charged for at least 18 hours before using the vehicle for the first time. After first-time use, recharge the battery for at least 18 hours after each use. Never charge the battery longer than 30 hours. Check all connectors. Make sure the battery connector is tightly plugged into the charger connector, and that the charger is plugged into the wall. Make sure power flow to the wall outlet is “ON”. Battery needs charging After approximately 3 hours of constant use, the battery needs charging. Wrong type or improperly installed fuse Make sure that the battery has a properly installed Power Wheels® 25 amp fuse installed before charging. For best performance, do not use substitute parts. Battery is old and will not accept full charge Even with proper care, rechargeable batteries do not last forever. Average battery life is 1 to 3 years depending on the vehicle use and use conditions. Replace the battery with a Power Wheels® 6 volt battery. For best performance, do not use substitute parts. Vehicle is overloaded Make sure you do not overload the vehicle by allowing more than 1 rider at one time, exceeding the 40 lbs. maximum weight capacity, or by towing objects behind the vehicle. Reduce the load on the vehicle. Driving conditions are too stressful Use only on gentle inclines or slopes of 10o or less. Extreme temperatures can also affect run time. Adjust the driving conditions. Sometimes the vehicle doesn’t run but other times it does Loose wire or loose connectors Check all wires and connectors. Make sure the battery connector is tightly plugged into the motor harness connector, and that there are no loose wires around the motors. Motor or electrical switch damage Contact your local Power Wheels® authorized service center for diagnosis and repair. When the handlebar button is pressed, the vehicle won’t run without a push Loose wire or loose connectors Check all wires and connectors. Make sure the battery connector is tightly plugged into the motor harness connector, and that there are no loose wires around the motors. “Dead Spot” on motor Contact your local Power Wheels® authorized service center for diagnosis and repair. 19 Problems and Solutions Guide Problem Possible Cause Solution Vehicle constantly blows fuses Wrong type of fuse used Your vehicle requires a Power Wheels® 25 amp fuse in the battery. Make sure the Power Wheels® 25 amp fuse is in good condition and properly installed. For best performance, do not use substitute parts. Loud clacking or grinding noise from a motor-gearbox Broken gears Contact your local Power Wheels® authorized service center for diagnosis and repair. Charger gets warm during use It is normal for some chargers to get No action required. warm during use and is not reason for concern. Some chargers do not get warm during use. If your charger does not get warm during use, it does not mean that it is not working properly. Battery makes a sizzling or gurgling noise when charging It is normal for some batteries to make noise and swell slightly while charging and is not reason for concern. Some batteries do not make noise or swell while charging. No action required. If your battery does not make noise or swell slightly during charging, it does not mean that it is not accepting the charge. If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center (see page 21) or contact Power Wheels® Consumer Affairs toll-free at 1-800-348-0751. Helpful Hint: For faster se...
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