3 Line / speed-dial button Opens a new line, speed-dials a phone number, or ends a call. 4 Foot stand adjustment Allows you to adjust the angle of the phone base. 5 Directories button Provides access to phone directories. 6 Question button Get help about button by pressing this button and then press the button you want help with. The help information will appear in the LCD screen. 7 Settings button Provides access to phone settings such as display contrast and ring type. 8 Speaker button Toggles the speaker on and off. 9 Mute button Toggles mute on and off. 10 Headset button Toggles the headset on and off. 11 Volume button Increases or decreases handset, headset, ringer, or speakerphone volume depending upon which feature is currently active. 12 Services button Provides access to phone services. 13 Messages button Provides access to the voice mail system. 14 Navigation button Scrolls through text and selects features that are displayed on the LCD screen. 15 Keypad Functions like a traditional telephone keypad. 16 Soft keys buttons Engages the functions displayed on the corresponding LCD tabs. 17 Handset with indicator light The light blinks when the phone rings and remains lit to announce the arrival of a new voice-mail message. Operating Your Cisco 7961 IP Phone Basic: Place a Call To place a call, use one of the following methods: •Lift the handset and dial the number. •Dial the number and then lift the handset. •Press a line button, dial the number, and then lift the handset. •Press the New Call soft key, dial the number, and then lift the handset. •Press a speed dial button and then lift the handset. •If you have selected a number from a directory, press the Dial soft key, and then lift the handset. Speakerphone: Place a Call To place a call using the speakerphone, use one of the following methods: •Press the speakerphone button and perform the steps for placing a basic call, and do not lift the handset. •Perform the steps for placing a basic call and do not lift the handset. To switch to handset operation, just lift the handset. Headset: Place a Call To place a call using a headset, press the heasdset button, then perform the steps for placing a basic call. Do not lift the handset. To switch to handset operation, just lift the handset. Answer a Call To answer a call, use one of the following methods: •Lift the handset. •If you are using a headset, press the Headset button. If necessary, press the line button to select between incoming calls. •To use the speakerphone, press the Answer soft key or the Speaker button. End a Call To end a call, use one of the following methods: •Hang up the handset. •If you are using a headset, press the Headset button or the EndCall soft key. •If you are using the speakerphone, press the Speaker button or the EndCall soft key. Redial a Number To redial the most recently dialed number, use one of the following methods: •Lift the handset and press the Redial soft key. •Press the Redial soft key to dial using the speakerphone. Place a Call on Hold To place a call on hold while on the call, press the Hold soft key. To retrieve a held call: Press the Resume soft key. If multiple calls are on hold, use the Navigation button to select the desired call then press Resume. If multiple lines are on hold, press the line button for the line that you want to pick up. An active call is automatically put on hold when you retrieve a previously held call. Note Because the hold feature can generate music or beeps, avoid using hold when dialed into a remote conference system. Simple three-party conferences that are created locally on your phone can safely be placed on hold without introducing music or beeps into the conference. Mute a Call To mute a call, press the Mute button. The Mute button lights, indicating that the other party cannot hear you. To deactivate the mute function, use one of the following methods: •Press the Mute button again. •Lift the handset if you are using mute with the speakerphone. Note The Mute feature does not generate music or beeps. Manage Call Waiting If you are on a call when a second call comes in, you will hear a call-waiting tone or see a flashing indicator light on the handset rest, depending on the configuration of your phone. To answer the new call on the same line, use the following method: Press the Answer soft key to answer the call. The active call is automatically put on hold. To switch between calls: 1.Use the Navigation button to select the caller you want to speak with. 2. Press the Resume soft key to reconnect to the call. Your current call is automatically put on hold when you retrieve a previously held call. For calls on separate lines, you may press the Line button for the incoming call. The call on the other line is automatically put on hold. To return to the original call, press the Line button associated with the original call. Transfer a Call Transfer a selected call to another number in one of two ways: •Blind transfer—Immediately redirec...