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5 Account Codes - Unverified................................................................................................................................................... 5 Ad-Hoc Conference Calling ................................................................................................................................................... 5 Call Forward Always................................................................................................................................................................ 6 Call Forward Busy.................................................................................................................................................................... 6 Call Forward No Answer........................................................................................................................................................ 6 Call Park .................................................................................................................................................................................... 7 Call Park Retrieve..................................................................................................................................................................... 7 Call Pickup ................................................................................................................................................................................ 7 Directed Call Pickup................................................................................................................................................................ 7 Call Return ................................................................................................................................................................................ 8 Call Transfer – Blind ............................................................................................................................................................... 8 Call Transfer – Consult ........................................................................................................................................................... 8 Call Transfer – To Voicemail................................................................................................................................................. 8 Call Waiting............................................................................................................................................................................... 9 Cancel Call Waiting Per Call................................................................................................................................................... 9 Caller ID Blocking Per Call .................................................................................................................................................... 9 Caller ID Delivery Per Call..................................................................................................................................................... 9 Dialing...................................................................................................................................................................................... 10 Do Not Disturb...................................................................................................................................................................... 10 Hold ......................................................................................................................................................................................... 11 Last Number Redial............................................................................................................................................................... 11 Speed Dial 100........................................................................................................................................................................ 11 Speed Dial 8............................................................................................................................................................................12 Voicemail................................................................................................................................................................................. 12 Cisco 7940/7960 User Guide Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Cisco 7940/7960 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the feature. Some users may not have all of the functionality described in this document. Seat type purchased determines which features are available. The Cisco 7940/7960 IP Phone Line Buttons Soft Keys Directories Volume Footstand Adjustment Speaker Mute Headset Key pad Help Message Waiting...