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Note: The lower left Soft Key is set up as FLASH by default. This can be re-assigned in AltiAdmin (AltiGen IP Phone Configuration). The phone setting key, once set up by the system administrator, can be configured as a feature code or speed dial key directly from the user’s IP Phone using * *6ENTER. Alti-IP 600 Manual 2 6 Volume Increases/decreases volume of ringer, speaker and handset/headset. 7 Navigation keys !/"(UP/DOWN keys) allow you to scroll through text and select features displayed on the LCD screen. #(FORWARD key) is for menu selection. $(BACK key) returns to previous configuration menu or deletes the last digit input. 8 ENTER Finishes input for menu selection. 9 REDIAL Redialsuptolast16calls and upto32digits. 10 SPK/MUTE Enables speaker or mute. 11 VM Voice mail access button. Note: When a voice mail is deleted, the number of voice mails displayed on the LCD will not be updated until the next call is finished. 12 Main Indicator Light Slow blink when holding, mute or message waiting; fast blink for ringing; always on when on speaker phone. 13 Dial Pad Functions exactly as a dial pad on a traditional telephone 14 RELEASE Releases a call. 15 ICOM* Incoming voice path through speaker, indicated by the button’s blinking indicator light. 16 CONF* Initiates a conference call, indicated by the button’s blinking indicator light. 17 XSFR* Transfers a call, indicated by the button’s blinking indicator light. 18 HOLD* Places a call on hold, indicated by the button’s blinking indicator light. Alti-IP 600 Manual 3 19 Receiver Jack Connects to receiver. Note: * indicates a normal operating mode key feature, which is only available after registering the Alti-IP 600H/600PH with the phone server and logged in as an extension. Hardware Components The following hardware items are included in this package: • Alti-IP 600 Set • Phone receiver • AC Adapter (Input: 100-240V; Output: DC 5V, 2A) • Power cord • Network cable New in Version Level 12.0.0 • Configurable BLF ringer • Distinctive ringing support • Activity display • Auto answer mode • Workgroup queue status display Alti-IP 600 Manual 4 CHAPTER 2 System & Network Requirements System Requirements • AltiWare OE 4.5A or higher Note: A lower version of AltiWare may cause the IP phone to lose several advanced features, resulting in use as a very basic H.323 phone. • AltiGen OE 4.5A Gatekeeper or higher (to support Plug and Play functionality) Network Requirements • Network connection — the IP phone must have TCP/IP connection to the related AltiWare system Important:Make sure a switch is used, rather than a hub, in the corporate LAN. • DHCP Server (to get dynamically IP address when necessary) • TFTP Server (to update the IP phone firmware when necessary) • GATEKEEPER (for Plug and Play feature) AltiAdmin/ACM Admin Configuration Requirements • The Alti-IP 600 requires a virtual extension to be created as an IP extension in AltiAdmin to handle call processing. Refer to the “Setting Up IP Extensions” chapter in the AltiWare OE/ACC System Installation & Administration Manual or ACM System Administration Manual for detailed instructions on how to set up an IP Extension to manage the IP phone. • The IP Phone settings must be pre-configured in AltiAdmin/ACM Admin before setting up configuration for the Alti-IP 600. Alti-IP 600 Manual 5 AltiGen IP Phone Service AltiGen IP Phone Service is installed together with AltiServ, runs on the same system as AltiServ, and connects to AltiServ through enhanced AltiLink+ protocol on behalf of Alti-IP 600 phones. This service must be running for the Alti-IP 600 to operate. If IP Phone Service stops while the Alti-IP 600 is on a call, the call will be disconnected. Plug and Play Feature The Alti-IP 600 supports a plug and play feature when running AltiWare. When the phone is first booted up, this feature will enable the phone to automatically register itself to AltiServ, instead of having to program the phone manually. Refer to “Configuring Startup Network Settings” on page 12 for requirements and setup. Note: The Plug and Play feature requires AltiGateKeeper Discovery and a single gatekeeper on the LAN. Basic Mode The Alti-IP 600 operates in Basic mode if it fails to register with AltiWare during the startup mode. When in basic mode, the IP Phone’s LCD display shows “(BASIC) IDLE”. No AltiWare switching features are available in this operating mode. However, the phone user can enter a destination IP address followed by #, and make an outgoing call through the IP network to reach AltiWare or another Alti-IP 600 phone. Also, the IP phone can accept incoming calls originating from AltiWare or another Alti-IP 600 phone. Normal Operation In normal operating mode, the Alti-IP 600 should have been registered with the phone server and logged in as an extension. The time and extension appear in the LCD screen and all phone features are enabled. Note: To make the Alti-IP 600 work in normal operating mode, open the firewall port 10032 for the phon...