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The default encryption key of each PowerLine AV+ Mini Starter Kit is HomePlugAV. All PowerLine AV+ Mini Adapters with default encryption key can communicate with each other. It’s recommended to create a private encryption key for network security purpose. The private encryption key allows you to protect your network from unauthorized access via the PowerLine network. To create a private encryption key instead of the default encryption key, please follow below steps: 1. First Adapter Press the Simple Connect button of the first adapter for no more than 2 seconds. The Power LED will start blinking after you release the button. The adapter will create a private, randomly generated encryption key that each PowerLine AV Network Adapter will use. 2. Second Adapter Within 2 minutes of pushing the Simple Connect button of the first adapter, press the Simple Connect button of second adapter in your PowerLine network for no more than 2 seconds. The Power LED will start blinking after you release the button. Note: Both Simple Connect buttons must be pressed within 2 minutes. 3. PowerLine Network After above network security setup steps, your PowerLine network will be securely configured with the same network encryption key. The adapters will memorize the security settings even if they are unplugged. Note: To change the private encryption key, please reset the adapter back to its default value by pressing the Reset button for 1 second and then follow the security setup procedure above. 4. Adding More Adapters If you would like to add more than 2 adapters, press the Simple Connect button of the additional adapter for no more than 2 seconds. The Power LED will start blinking after you release the button. Then press the Simple Connect button of any adapter in your existing PowerLine network for no more than 2 seconds. The Power LED will start blinking after you release the button. Note: Both Simple Connect buttons must be pressed within 2 minutes. After above network security setup steps, your PowerLine network will be securely configured with the same network encryption key. Section 3 - Configuration Troubleshooting If no LEDs Light Up? If the power light is off, verify if power is supplied from the electrical outlet, and if the PowerLine device is not plugged into an extension cord, power strip, or surge protector. If the Powerline LED does not Light Up? If this light is off, the devices are unable to find each other. Make sure the DHP-308AV and other PowerLine devices are plugged into outlets with power. You can plug all the Powerline adapters in the same room in order to verify whether your home’s electrical outlets are suitable. Press the Simple Connect Button for 2 seconds on one of the adapters. The Power LED will start to blink. Then, within 2 minutes, press the Simple Connect Button on the other adapter for 2 seconds. Once configured, you may place the Powerline adapters to the location of your choice. In addition, you can also restore your powerline adapter to the factory default settings by pressing the reset button on the Powerline adapter for 1 second. If the performance is not good? For best results, use in a standard wall outlet without any other products plugged into the same outlets. Connecting this product to a power strip or a surge protector may adversely affect the performance of this product. In addition , avoid using the Powerline adapters in an electrical outlet that is located near an appliance that uses a lot of power such as a washer, dyer, refrigerator, microwave, hair dryer, or air conditioning system. You can also try different wall outlet to make sure that is not outlet problem. If the Ethernet LED does not Blink? If this light is not blinking, this indicates there is no data traffic. Please make sure the router or the Ethernet enabled device is turned on and connected properly. If it is not working in a Business Environment? Powerline is not directed toward businesses, however, it may work in a business environment. Appendix C - Technical Specifications Technical Specifications Standards • HomePlug AV Compliant • IEEE 802.3 Compliant Network Ports • One 10/100 Ethernet port EMC • FCC Part 15 Class B • CE Class B • C-Tick AC Input • 100 ~ 240VAC 50/60Hz Safety • UL, CE LVD Maximum PowerLine Data Rate • 200 Mbps PowerLine Modulations Scheme • OFDM Symbol Modulation PowerLine Frequency Band • 2MHz to 28MHz Encryption • 128 bit AES Operation Temperature • 0°C ~ 40°C Storage Temperature • -10°C ~ 70°C Humidity • Operation: 10% ~ 90% RH • Storage: 5% ~ 90% RH LED • Power • PowerLine • Ethernet Power Savings • Compliant With European Energy Using Product Directive (EUP) Appendix D - Contacting Technical Support Contacting Technical Support U.S. and Canadian customers can contact D-Link technical support through our web site or by phone. Before you contact technical support, please have the following ready: • Model number of the product (e.g. DHP-309AV) • Hardware Revision (located on the label on ...