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C March 2005 Omni Switch/Router™ User Manual Release 4.5 An Alcatel service agreement brings your company the assurance of 7x24 no-excuses technical support. You’ll also receive regular software updates to maintain and maximize your Alcatel product’s features and functionality and on-site hardware replacement through our global network of highly qualified service delivery partners. Additionally, with 24-hour-a-day access to Alcatel’s Service and Support web page, you’ll be able to view and updat