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Foto e specifiche   Brother  MFC-9340CDW

• Discard the used waste toner box according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. 98 Routine maintenance 99 A h Put the belt unit back in the machine. i Slide each toner cartridge and drum unit assembly into the machine, making sure you match the toner cartridge colors to the same color labels on the machine. BK = Black, C = Cyan, M = Magenta, Y= Yellow j Close the top cover of the machine. BK C M Y B Troubleshooting If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. In USA: Visit the Brother Solutions Center at and click Manuals on your model page to download the other manuals. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at Identifying your problem First, check the following: • The machine’s power cord is connected correctly and the machine’s power is on. If the machine does not turn on after connecting the power cord, see Other difficulties on page 131. • All of the protective parts have been removed. • Paper is inserted correctly in the paper tray. • The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your computer. • Touchscreen Messages (See Error and maintenance messages on page 102.) If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below. Paper handling and Printing problems: • Printing difficulties on page 123 • Paper handling difficulties on page 124 • Printing received faxes on page 125 Telephone and Fax problems: • Telephone line or connections on page 125 • Handling incoming calls on page 128 • Receiving Faxes on page 126 • Sending faxes on page 127 100 Troubleshooting Copying problems: • Copying difficulties on page 128 Scanning problems: • Scanning difficulties on page 129 Software and Network problems: • Software difficulties on page 129 • Network difficulties on page 130 B 101 Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Error Message Cause Action 2-sided Disabled The back cover of the machine is not closed completely. Close the back cover of the machine until it locks into the closed position. Access Denied The function you want to use is restricted by Secure Function Lock 2.0. Call your administrator to check your Secure Function Lock Settings. Access Error The device was removed from the USB direct interface while the data was processing. Press . Reinsert the device and try to print with Direct Print. Calibration Calibration failed. Press OK and try it again. failed. • Press and hold down to turn off the machine. Wait a few seconds, and then turn on the machine again. Perform the color calibration again using the Touchscreen or the printer driver (see Advanced User's Guide: Calibration). • Put in a new belt unit (see Replacing the belt unit on page 91). • If the problem continues, call Brother Customer Service or your local Brother dealer. Cartridge Error The toner cartridge is not Pull out the toner cartridge and drum unit Put the Toner Cartridge back inX 1 installed correctly. assembly for the color that is indicated on the Touchscreen. Remove the toner cartridge, and put it back into the drum unit again. Put the toner cartridge and drum unit assembly back in 1 (X) shows the toner the machine. cartridge color with If the problem continues, call Brother Customer the problem. (BK)=Black, Service or your local Brother dealer. (Y)=Yellow, (M)=Magenta, (C)=Cyan. 102 Troubleshooting Error Message Cause Action Comm.Error Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Connection Failed You tried to poll a fax machine that is not in Polled Waiting mode. Check the other fax machine’s polling setup. Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the Touchscreen sho...

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