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Accessories Accessories These accessories are available for use with the your phone. (Items described below may be optional.) Travel adaptor Stereo headset Quick Start Guide Data cable Battery NOTE: •Always use genuine LG accessories. •Failure to do this may void your warranty. •Accessories may vary in different regions. Troubleshooting Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted incorrectly. Make sure that the SIM card is correctly inserted. No network Signal is weak or you are outside the carrier network. Move toward a window or into an open area. Check the network operator coverage map. connection/ Dropped network Operator applied new services. Check whether the SIM card is more than 6~12 months old. If so, change your SIM card at your network provider's nearest branch. Contact your service provider. Codes do not match To change a security code, you will need to confirm the new code by reentering it. If you forget the code, contact your service provider. The two codes you have entered do not match. Message Possible causes Possible corrective measures No applications can be set Not supported by service provider or registration required. Contact your service provider. Dialling error New network not authorized. Calls not available New SIM card inserted. Check for new restrictions. Pre-paid charge limit reached. Contact service provider or reset limit with PIN2. Phone cannot be switched on On/Off key pressed too briefly. Press the On/Off key for at least two seconds. Battery is not charged. Charge battery. Check the charging indicator on the display. Troubleshooting Troubleshooting Message Possible causes Possible corrective measures Battery is not charged. Charge battery. Outside temperature is too hot or cold. Make sure phone is charging at a normal temperature. Charging error Contact problem Check the charger and its connection to the phone. No voltage Plug the charger into a different socket. Charger defective Replace the charger. Wrong charger Use only original LG accessories. Number not allowed The Fixed dialling number function is on. Check the Settings menu and turn the function off. Impossible to receive / send SMS & photos Memory full Delete some messages from your phone. Files do not open Unsupported file format Check the supported file formats. Message Possible causes Possible corrective measures The screen does not turn on when I receive a call. Proximity sensor problem If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean. No sound Vibration mode Check the settings status in the sound menu to make sure you are not in vibration or silent mode. Hangs up or freezes Intermittent software problem Try to perform a software update via the website. FAQ FAQ Category Sub- Category Question Answer You can connect a Bluetooth audio BT Bluetooth Devices What are the functions available via Bluetooth device such as a Stereo/Mono headset or Car Kit. Also, when the FTP server is connected to a compatible device, you can share content stored on the storage media. BT Bluetooth Headset If my Bluetooth headset is connected, can I listen to my music through my 3.5 mm wired headphones? When a Bluetooth headset is connected, all system sounds are played over the Bluetooth headset. Then you are connected the wired headset, all system sounds are played over the wired headset. As a result, you will be able to listen with the last connected device. Data The Contacts data can be How can I backup Contacts synchronized between your phone and Contacts? Backup Gmail™. Is it possible to set up Data Only two-way synchronization is one-way sync with Synchronization available. Gmail? The Inbox is automatically Is it possible to Data synchronized. You can view other synchronize all email Synchronization folders by Touching the Menu Key folders? and select Folders to choose a folder. Category Sub- Category Question Answer Category Sub- Category Question Answer Google™ Do I have to log into Once you have logged into Gmail, no Service Gmail whenever I want need to log into Gmail again. Gmail Log-In to access Gmail? Google™ Service Is it possible to filter No, email filtering is not supported via Google emails? the phone. Account What happens when Phone I execute another Your email will automatically be saved Function application while as a draft. Email writing an email? Is there a file size Phone limitation for when I Function There is no file size limitation. want to use an. MP3 Ringtone file as a ring tone? My phone does not Phone display the time of Function You will only be able to see the times receipt for messages Message for messages received the same day. older...

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