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Part 2 Warranty Service Information
called "Self-service CRUs".
"Optional-service CRUs" are CRUs that may require some technical skill and tools.
Installation of Self-service CRUs is your responsibility. You may request that a Service
Provider install Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for purchase
from a Service Provider or Lenovo under which Self-service CRUs would be installed for
you. You may find a list of CRUs and their designation in the publication that was shipped
with your product or at www.lenovo.com/CRUs.
The requirement to return a defective CRU, if any, will be specified in the instructions
shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid
return shipping label, and a container will be included with the replacement CRU; and 2)
you may be charged for the replacement CRU if the Service Provider does not receive the
defective CRU from you within thirty (30) days of your receipt of the replacement CRU.
2 On-site Service
Under On-Site Service, a Service Provider will either repair or exchange the product at your
location. You must provide a suitable working area to allow disassembly and reassembly of
the product. Some repairs may need to be completed at a service center. If so, the Service
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