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19 Troubleshooting. ………………………………………………….………… 20-21 Company Information …………………………………………………………….22 Please read the Owner’s Manual carefully before using your New Equator Washer WARRANTY INFORMATION Your Equator Appliance is protected by this warranty under normal, personal, family or household use (5 Year Limited Warranty - 1st year parts & labor, 2nd year parts, 3rd-5th year main motor), and limited commercial use (90 days) in the USA and Canada. WARRANTY Manufacturer undertakes to the consumer-owner to repair or, at our option, to replace any part of this product which proves to be defective in workmanship or material under normal personal, family or household use, in the USA and Canada, for a period of one year from the date of original purchase. For commercial use, the product is warranted for a period of 90 days. During this period, we will provide all labor and parts necessary to correct such defect, free of charge, if the appliance has been installed and operated in accordance with Equator Appliances’ written instructions with the appliance. Ready access to the appliance, for service, is the responsibility of the consumer-owner. Equator Appliances will not be responsible for the installation and uninstallation of the unit. EXCLUSIONS In no event shall Equator Appliances be liable for incidental or consequential damages or for damages resulting from external causes such as abuse, misuse, incorrect voltage or acts God. This warranty does not cover service calls which do not involve defective workmanship or materials covered by this warranty or incorrect installation procedures. Accordingly, diagnosis and repair costs for a service call which does not involve defective workmanship or materials will be the responsibility of the consumer-owner. Specifically, the following work is not covered under warranty and does not constitute warranty work: .. Installation – e.g. improper hook-up or leveling or non-removal of shipping bolts .. Maintenance – e.g. cleaning of air and/or water filter .. Damage – e.g. replacing broken door handle / damage to cabinet or external parts. .. RV’s / Boats – e.g. excessive movement caused by travel or movement of vehicle. Most work is covered. The defining factor is, has the machine malfunctioned (manufacturer is responsible) or has the customer omitted or done something to cause machine to malfunction (customer is responsible). Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. REMOTE LOCATIONS In case the area of service is in a remote location, Equator Appliances may have to request for the appliance to be taken to the nearest authorized service agent we can find in order to provide service. WARRANTY SERVICE This warranty is given by: Equator Appliances 2801 W Sam Houston Pkwy N, Suite 150 Houston, TX 77043-1611 Service under this warranty must be obtained by the following steps, in order: Call a Equator Appliances Authorized Service Agent (obtain number of nearest agent from your dealer or by calling Equator Service at 1-800-678-8002). Under normal circumstances, Service will be provided during regular business hours (9:00 a.m. to 5:00 p.m. weekdays). GENERAL Since it is responsibility of the consumer-owner to establish the warranty period by verifying the original purchase date, Equator Appliances recommends that a receipt, delivery slip or some other appropriate payment record be kept for that purpose. Remember to send in your Warranty Registration Card so that a proof of your purchase exists with Equator Appliances. You can also register online or by calling Equator Appliances Customer Service at 1-866-218-6902. This warranty gives you specific legal rights, and you may also have other rights, which vary from State to State. Corporate Office Equator Appliances 2801 W Sam Houston Pkwy N, Suite 150 Houston, TX 77043-1611 Phone (713) 464 -3422 Fax (832) 464 -2151 Toll Free: (866) 218-6902 European Testing Laboratories US N°3094367 CANADA The ETL Listed Mark is the legal equivalent to the UL and CSA Listed Marks Equator CONTACTS Website: Service: 1-866-218-6903/ service@equatorappliances.com Parts & Accessories: parts@equatorappliances.com Technical Support: techsupport@equatorappliances.com INTRODUCTION Congratulations on your new Equator Washer. In addition to its award winning design, this is a highly sophisticated engineered product that will give you many years of satisfaction. Please take the time to read this Owner’s Manual in order to understand the machine and get the best use out of your valuable purchase. Here are some of the best reasons for buying your Equator Washer 1. Energy Savings This appliance is engineered to provide valuable energy savings when compared to other washers. 2. Maintenance Since the machine has a self-cleaning pump, this appliance needs no cleaning of lint after washing. Instead, there is a convenient coin trap. 3. Wa...