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English Issues Solutions and Explanations RF (Cable / Antenna) Connection Issues Solutions and Explanations RF (Cable / Antenna) Connection • Make sure the Antenna cable is connected securely. channels. The TV is not receiving all • Please try Plug & Play (Initial setup) to add available channels to the channel list. Go to MENU -System -Plug & Play (Initial setup) and wait for all available channels to be stored. • Verify the Antenna is positioned correctly. PC Connection A “Mode Not Supported” • Set your PC’s output resolution so it matches the resolutions supported . message appears. by the TV. . English Issues Solutions and Explanations “PC” is always shown on the source list, even if a PC is not connected. • This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected. The video is OK but there is no audio. • If you are using an HDMI connection, check the audio output setting on your PC. Network Connection • The Samsung Wireless USB dongle is required to use a wireless network. The wireless network connection failed. • Make sure the Network Connection is set to Wireless. • Make sure the TV is connected to a wireless IP sharer (router). . . English The picture won’t display in full screen. • HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. • Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV. • Adjust the picture size options on your external device or TV to full screen. Plasma TV is making humming noise. for PDP TV • Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges that are used to create the images on the screen. • If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the brightness lower. • You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard surface. Also try rerouting your connection cables. • Improper installation of wall mount can create excessive noise. Image Retention (Burn In) • To minimize the possibility of screen burn, this unit is equipped with Issue. for PDP TV screen burn reduction technology. Pixel Shift technology enables you to set picture movement up / down (Vertical Line) and side to side (Horizontal Dot). Issues Solutions and Explanations Others . . English Issues Solutions and Explanations A “Mode Not Supported” message appears. • Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly. There is a plastic smell from the TV. • This smell is normal and will dissipate over time. The TV Signal Information is unavailable in the Self Diagnostic menu. • This function is only available with digital channels from an Antenna / RF/ Coax connection. The TV is tilted to the side. • Remove the base stand from the TV and reassemble it. The channel menu is greyed out. (unavailable) • The Channel menu is onl...
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