valutazioni - 5, GPA: 4.6
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We do, however, operate a range of Service Plans (see opposite) which for an annual payment enables you to cover any repair costs which may be necessary. • All of our service repairs are guaranteed for twelve months in respect of our labour and any parts fitted. • The appliance must be used in the United Kingdom and must not be tampered with or taken apart by anyone other than our own Service Engineer. • You may, however, buy parts which can be safely fitted without specialist knowledge or equipment. The correct fitting of such parts, provided they are genuine Hotpoint spares, will not affect your Guarantee. Parts are available from our main Hotpoint Spares Centres (see back page). • Our Guarantee does not cover the cost of any repair which is needed because of power cuts, accidents or misuse. Nor does it cover the cost of any visit to advise you on the use of the appliance. Please read the instruction book thoroughly. • If at any time during the Guarantee period we are unable to repair your appliance, we will refund any repair costs paid to us in the previous twelve months. We will also offer you a new appliance at a reduced charge instead of a repair. • Our Guarantee is in addition to and does not affect your legal rights. • Should you need independent advice on your consumer rights, help is available from your Consumer Advice Centre, Law Centre, Trading Standards Department and Citizens Advice Bureau. • All Hotpoint servicing is done by our own Service Organisation located throughout the United Kingdom and Southern Ireland. They will be happy to deal with any problems. Hotpoint’s Service Care Whether you have just one or a number of Hotpoint appliances in your kitchen Hotpoint has a range of Service Schemes to give you complete peace of mind. Service Cover One annual payment covers you for all repairs for individual appliances. If two or more appliances are covered a 20% reduction is made on each fee. There is also the option of Service Cover with Maintenance at an additional cost and both Cover Plans are renewable each year by mutual agreement. To make sure that you have the opportunity to participate in this Plan, please complete and post the enclosed Application for Hotpoint Service Cover Plan with your remittance to your nearest Hotpoint Service Office. Cooker Cover One annual payment covers you for all repairs for any number of Hotpoint Ovens, Microwaves, Hobs and Cooker Hoods purchased. There is also the option of Cooker Cover with Maintenance at additional cost and both Cover Plans are renewable each year by mutual agreement. Kitchen Cover One annual payment covers you for all Repairs and a Maintenance Check for all Hotpoint appliances owned which are less than ten years old. Kitchen Cover also covers loss of food up to the value of £250 in our refrigeration and freezer products. Any additional Hotpoint appliances purchased after you have joined Hotpoint Kitchen Cover will automatically be included during the current annual period of cover without any further charge. Full details and costs of these Service Plans can be obtained from your local Service Office (see back page). Annual Safety/Maintenance Checks Hotpoint strongly recommends that all its appliances are regularly checked for electrical and mechanical safety whether or not they are covered by a Service Plan. Proof of Purchase For future reference please attach your purchase receipt to this booklet and keep it in a safe place. Spares and Accessories Spares and accessories can be ordered from your local Hotpoint Spares Centre (listed on the back page), using the order form enclosed. 23 If something goes wrong . Firstly, don’t panic! There may be nothing wrong. Check the points below before calling your Hotpoint Service Office. 1. Check that the mains supply is switched on. 2. If the timer is showing O.uu and is flashing then the power supply has been interrupted and the Tinner must be reset (see page 9). 3. Check that the Automatic Cooking Symbol (Auto) on the Timer is not flashing, if it is switch the oven back to Manual control (see page 9). 4. If using the Grill in the Top Oven make sure that the Top Oven Control is set to Off (see page 7). If it still won’t work ... Contact the Service Office If there is still a problem with your When you contact us we will want to Cooker after checking the points know the following: above: 1. Your name, address and post 1. Switch off the Cooker at the code. cooker control panel. 2. Yourtelephone number. 2. Call your nearest Hotpoint 3. Clear and concise details of the Service Office or local importer fault. (outside the UK). The telephone 4. The model number (6530) and the number is shown on the back colour. page. Note the number down in 5. The date of purchase. Enter the the space below: date here: 6. If you have taken out one of the Hotpoint Service Schemes. Please make sure you have these ready when you call. Retention of this Instruction Book ...